Hilton Garden Inn Boise Downtown

The hotel was very clean and well appointed. The staff was very helpful and friendly. Location was fantastic. Couldn't have been happier- would recommend to anyone and would stay here again.

Garage code reader sucks

The hotel was very clean and the staff was super friendly!

Very nice hotel.

The parking you have to pay for it does not say that when you book I would've booked somewhere else if I knew I had to pay for $20 every day to park

Loved the location and cleanliness. Only issue would be jacuzzi was lukewarm other than that we all loved it!

I’m positive the parking garage makes enough money off of the people utilizing it for public events.

If you stay here or are visiting Boise and enjoy handcrafted cocktails- you must check out Thick as Thieves! Some of the staff were extremely helpful. We did not eat at the hotel or experience their bar, we decided to venture out and see what Boise had to offer. Over all, we enjoyed our stay and would stay again if decide to visit Boise again.

The hotel is located near the greenbelt and close to the colleges, there is a restaurant but there are several within walking distance too. The staff were friendly and helpful. I noticed that laundry was available to be sent out for guests who were there longer than we were.

Great place to stay in the heart of downtown!

Great location

When we arrived, the shower had no body wash. I contacted room service to request a refill, but was told they had none available, so we had to drive to a nearby store and buy our own. The next day, I requested fresh towels. Instead of bringing them to our room, I was told to come to the front desk because there wasn't enough staff. While I understand staffing challenges, the way it was communicated was not very courteous or guest-focused. I also asked for replacement Keurig coffee pods for our second day, but again was told they didn't have any. To make matters worse, the fire alarm went off and we were forced to evacuate the building. Later, the TV in our room stopped working as well. It felt like the room had not been properly maintained. We usually stay at another Hilton property in downtown because we've always had excellent experiences with Hilton hotels. We only chose this hotel because our preferred room type wasn't available at our usual location. Unfortunately, this stay was a huge disappointment and did not meet the standard we've come to expect from the Hilton brand. We will not be staying at this property again.

Hotel

Much more quiet and cleaner than the last room I stayed in

Lo unico que no me Justo fue que dejan entrar muchos Perros a el area de la comida muchas gracias

Clean, comfy and friendly.

The staff truly stood out, they were friendly, welcoming and ready to help with anything I needed. Their professionalism and positive attitude made a big difference in overall experience. Dining options were good. The breakfast buffet was well stocked with a variety of tasty choices, making it easy to start the day off right. Dinner options were just as good, offering quality meaksb it’s something for everyone. The onsite bar really made the hotel a one stop shop as I didn’t have to leave the property to enjoy good food and drinks which added convenience to my stay. Overall the hotel exceeded expectations with its cleanliness, great staff and quality amenities. I’d definitely stay here again.

Bathroom had grime in the grout, used coffee pods in the coffee maker, 3rd floor guest had to call the front desk due to ppl above not being respectful of people below, doors slamming honestly one of the worst stays I’ve ever had. $200 a night PLUS had to pay for parking. Should be included. Will not go back

Staff was super friendly and helpful. Much appreciated.

Clean place, nice. Wish it had breakfast.