Hyatt Vacation Club at The Lodges at Timber Ridge

I love the layout of the villa, the luxurious feel of the primary bed and bathroom, and the relaxing bath tub. I love the private outdoor space with a secluded deck. The landscaping on the grounds is great and makes for a comfortable experience. I wasn't informed about the pool area being closed until after I had already booked my stay and paid. Being a summer weekend, I might have looked elsewhere had I known that beforehand. I feel like an offered discount would have made up for that some, but that was not offered either. There were intermittent power outages during the night that kept us up. This was allegedly due to a "storm" earlier in the day, but it was really just a bit of rain, and that was HOURS earlier. It wasn't very relaxing like we expected.

Exceptional

No breakfast offered Some light bulbs burned out

Very good

Exceptional

We came for my wife’s birthday. Had the suite with the massive tub! Exceeded all expectations. We are looking for a tub like that to put in our home!!! We will be back yearly at the beginning of August! Nothing it was perfect

Exceptional

The stay was great, the staff was nothing more than exceptional but I had 2 issues. 1 the mattress on the bed was sinking in so I could not get good sleep. 2 the people above me were so loud at 11 at night. It sounded like they were going to come through the ceiling. I didn’t complain because we were leaving the next morning Mattress Disturbance above me.

The dripping water into the floor drain was very noisy. We closed all doors and could still hear it. The fan in the elevator was not on and very stuffy.

It was a comfy bed and the room was lovely! We loved the full kitchen and bedroom! When we booked, we didn't know the hotel would be remodeling and the pool was not open. There was no vending machines that we could find. There was no restaurant on site. After check in, they filter you over to another desk for a parking ticket. Conveniently so another employee could pitch the Hyatt Loyalty thing. We kinda had noi idea what it was so we agreed to the presentation. We looked it up online once we got to the room and decided we wanted nothing to do with a hotel timeshare, or essentially- an over priced hotel HOA. No thank you. I called the desk to cancel. They called us and hounded us 3 separate times. Felt like they were watching us as we decided we were done, packed up and they had already made their way to our room to leave a door hanger offering addition extras to go to the presentation. We didn't even stay for the pre purchased stampede show. We will never book with Hyatt again.

Exceptional

Ncomfortable

The quiet location of the Redbud was wonderful. We enjoyed the balcony and the total home like feeling. Also, we like Netflix. So glad we could login in. We will definitely rebook near Christmas. Thank you. Everything was great. We can't find a reason not to like the location nor the unit.