Quality Inn Branson - Hwy 76 Central

The carpet of my room was dirty and stained. It smelled bad.

Room was decent, was a little small, beds were good and seemed clean. I was not impressed with breakfast. We ate early around 730, Breakfast started at 7. Some things were not ready, and somethings looked like they had been out for awhile. Orange juice was pretty watered down. I wasn’t expecting a 5 star meal, but some of it just wasn’t edible. We stayed two nights, only ate breakfast once.

The location was good. The problems were: 1. There was hair all in both showers as well as in the sink. 2. There were dead bugs in the bathroom floor as well as roaches crawling around! 3. Most of the linens were stained and looked as if they had not been washed in a good hot minute. 4. The toilet in one of the rooms ran constantly and the handle had to be adjusted multiple times! 5. One of the rooms smelled heavily of listerine! 6. One bed in each room was as hard as rocks.

The front staff was so nice and welcoming and the. Breakfast was really good

I called and let them know, that I was coming late and when I arrive they said that my reservation was all ready cancel.

Nothing Everything

Really nothing Everything done explained.

There were pet hair in the beds, pub hair on the toilet and I had to tame numerous Benadryl from the allergic reaction from the pet hair. I pushed through the night and 1st thing the nxt morning I checked out, made a complaint and requested my night that I was not going to stay there; a refund. I understand paying for the 1 night because I was there. However, I couldn’t make another night. Cleanliness was not a priority there and there was mold all over the ceiling especially in the bathroom

The toilet was stopped up when we arrived. I had to go myself to get a plunger. Then we figured out the TV would not work. The staff working the front desk attempted to do something but didn’t know what to do. They had all day the next day to either fix or replace but neither was done. I also think they should at least bring you clean towels when you have checked in for more than 1 night but instead you yourself have to take the dirty towels to the office to pickup clean ones.

breakfast was good, grandkids liked the pool, so that's all that mattered , beds great pillows good nothing

Lots of choices for breakfast, very helpful staff. Room was pretty clean, a few carpet stains, but generally clean. Very reasonable pricing from the hotel directly.

Cleanliness there was roaches in my room and someone’s contacts on the bathroom gloor

Clean great room. Great price. Nice indoor pool. (A little cold) not heated. Nice complimentary breakfast. Will stay here again.

Hot tub was permanently closed. Swimming pool was dirty. Staff had no bandaides. We were there for 5 nights. Not once was the bed made

I felt like i was catfished… completely confused and second guessed if I was at the correct location. After investigating… The hot tub has been broken since covid… they refresh the caution tape, so it leaves to to think its temporarily broken? Also the pool water was cloudy and the” glowing blue” water wall behind the pool was covered in rust. I didn’t see the sauna and at this point in time just assumed it didn’t exist… I can’t describe the smell of the rooms… not pleasant. If i only wanted a bed to sleep in for the night, it would have been acceptable. They need to be honest and stop tricking people.

Room smelled bad had to go buy air freshner and chair in room was so bad would not set in it. Pool was cold just not good over all.

I didn't like anything about the hotel at all. Not only that, I reported my problems and concerns to booking.com and the property management, and Noone has even reached out to me. Or given me an update on my refund request. The beds were stained/comforters, and the floors were so nasty I never took my shocks off even to get in and out of the shower. TV cable channels didn't work only in our room based on what the maintenance man told us. The beds weren't queen size either, they were double beds. The sink was all creaked up. The shower pole was barely hanging on. This makes me wonder if it was because we were the only black family that we saw staying there.... Not only that, I went to the office attendant the night/morning we checked in and asked her for extra pillows she told me she didn't have any because the lining office was locked but she was sitting at the tables with the big yellow laundry ben folding all of the towels. So, if the lining office was locked, what did she do with the towels after she folded them all?! I called into the office on Saturday afternoon to speak with a manager and the young lady said the GM and Assistant Gm wouldn't be in until Monday and Tuesday to do anything about the condition of the room or my refund request which focused my family and I to have to stay because we didn't have to find another place to book a different place for money to be out of.. I also saw a group of guys smoking weed and just changing out in front of our room with the maintenance staff. It didn't seem to be safe to me.

Do not stay there. The bathroom was dirty and the indoor pool was freezing and dirty.

The room smelled very musty when we entered. Bedding felt damp due to humidity in the room. Hair in the shower and portion on shower ceiling was falling in. Not a great experience and would never book again. Just because they are on the main drag doesn't mean they shouldn't try harder.

The first night we got to Branson we emptied the truck out and left for a show so we weren’t in the room long, long enough to know the toilet wasn’t attached to the floor and the cleanliness wasn’t that great . Next day up to eat breakfast then gone again came back late went swimming then to take a shower to find out that it was either scalding hot or freezing cold absolutely no in between , was going to call the front desk but several of the buttons were missing on the phone so walked to the front desk, didn’t seem overly concerned and kind upset I asked for another room wanted the room keys turned over in order to get another room , soooo across the parking lot and all the way down the hill again to pack up throw it all in the bed of the truck (while they finished packing I walked to the desk w the room keys) got the keys to the second room walked back down the hill to get in the truck and drive up the hill to open the door to the room that had beds that were slept in dirty towels piled up …. Now it’s going on midnight …. Walk back to the office for a new room , this time we walk in the smoke alarm is cheeping the tile has dried up coffee spilled on it , but the bathroom is clean and the toilet doesn’t tip when you reach for toilet paper it smelled funny but we were exhausted …I forgot, when I was in the office the first time the person behind me had the same problem w the shower .. We will not be staying there again