Hampton Inn Minneapolis/Burnsville

The hotel is going through construction/remodel so the pool was closed. The hallway - some of the room numbers were written on doors in marker. The inside was adequate and clean. Breakfast was okay.

Late checkout

All good No issues

We stayed here three years ago and had a better experience. Granted, there was construction and remodeling, but the carpet had scraps of debris in the stairways. The desk was not friendly. They acted like it was just a job without a welcome or a cheerful voice. Our room was dark, relatively clean, but had an odor, like someone had been smoking in it and they tried to cover it up. Then the toilet backed up! Overall, it was OK and we had a good price for it. If you just want a place to sleep and are gone most of the time, this works Ok. We'll look for another hotel next time.

Pool closed and breakfast not the best

Breakfast was amazing so many good options for all ages. Room was a little small with no good spot to set up a pack and play, without interference with walking space, my 18mo ended up having to co sleep, which put my husband on the floor, so his dad had the other bed. Tub had a dip in the base that held water and the “non-slip” mat was extremely slippery for anyone. It looking like a hole was forming around the drain. Over all it was a 9/10 stay.

Xx

Clean & friendly

Checked in to find out that the pool and hot tub were out of service. That was one of the reasons we booked with this hotel. Door to those facilities had a notice that they were shut down by the state. Room was clean when we entered. However, we stayed 2 days, and there was no turn down service. Sheets didnt properly fit the bed, and we had to go to the front desk to ask for towels and TP for day 2.

The beds were comfortable. Great breakfast. Very accommodating No power when we arrived, but fixed in a timely manner. And not in their control.

The hotel is being renovated. We were not aware of this. Rooms were clean.

Room was clean. Comfortable beds and a quality breakfast. Would stay here again.

Good location, nice room, the bed was very comfortable, food was good and fresh. Unfortunately the pool was under construction, and AC too loud.

In addition, we had to move rooms as the toilet in our room was leaking from the base so our bathroom had water all over the floor when we returned to our room. Hotel just seems old. Breakfast was good. Location is convenient. Would probably not stay there again with so many other options.

Everything was nice.

There was only decaf coffee in the lobby when we left for the airport at 430. That was very disappointing. Other than that its my 3rd time staying there and its a good stay

The breakfast was amazing. Just needed a place to sleep but this place was awesome

There was breakfast included! City of Burnsville had notices on doors stating that those rooms are uninhabitable & others had a peice of paper covering these notices.Just on the 4th floor 7 or 8 rooms are like this! When addressing this issue & looking for answers at the front desk, he claimed that they are waiting for pull out couches to be delivered before they can open the rooms. I don't believe him ! I asked to be placed in another room because we were right across the hall from rooms like this & he refused! Hampton Inn doesn't live up to the 100% customer satisfaction guarantee at this location! Way overpriced for the run down hotal!

Great location. Several things were under construction and shabby or pool not in working order. Our room was comfortable and clean though.

Overall, great service.