Fairfield Inn & Suites by Marriott Champaign

Staff went above and beyond! Excellent after-hours arrival svicc

Passable

Location They have to change our room because there was water leaking down the Bathtub

Location Lack of amenities (pool and exercise equipment outbid service)and lack of communication of remodeling going on.

I have issued a complaint and request for full reimbursement of the room rate. This is in my email chain, I assume. The room was clearly not ready for occupation after renovation. It is very difficult to deal with a situation like this after spending 10 hours on the road. A good night's sleep was necessary, not multiple trips to the front desk for help.

It was non existent at this site. We had to go to a sister hotel to get breakfast. We needed to be on the road early, but had to wait as breakfast was not served until 7 am. I have issued a complaint and request for full reimbursement of the room rate. This is in my email chain, I assume. The room was clearly not ready for occupation after renovation. It is very difficult to deal with a situation like this after spending 10 hours on the road. A good night's sleep was necessary, not multiple trips to the front desk for help.

The breakfast was good, staff friendly, overall the stay was good ? Wasn’t enough parking space also the handicap parking wasn’t available do to painting the building. ????

They went out of their way to celebrate a local university graduation with decorations and treats. I was impressed by the personal touches. Linens are tucked in too short.

Passable

Suggest avoiding this property until renovations are complete. The parking lot was jammed with storage containers, the breakfast area was closed off, there was cereal and yogurt and bagels in one of the rooms that was doubling as a “to go“ breakfast. It will be nice. I’m sure when it’s complete but for now leaves a lot to be desired.

It was just ok nothing special

Friendly front desk staff, clean room and comfortable bed. The free breakfast was a step up from other hotels. The waffles were phenomenal! They had some type of sweet crunchy stuff on the outside. The only thing that could have made breakfast better was flavored coffee creamer. Would definitely stay here again!

The hotel was very adequate.

Good value

The room smelled musty. The bathroom smelled like urine. Disgusting smell.

Breakfast was ok. The room smelled musty. The bathroom smelled like urine. Disgusting smell.

I wouldn't recommend due to the mold/mildew smell that managment is trying to hide with cleaning products. It was not clean, customer service was nonexistent. Many other hotels in the area to choose from. This reminded me of a poorly kept low budget motel.

That it was a Marriott property, the staff was very friendly and helpful.

Nice hotel on the outskirts of a bigger city which made me feel like I was in a safe area. Multiple dining & shopping places in the direct area. Check in was quick and easy. Decent pool and the bed was extremely comfortable which is a win for me. Bathroom could’ve been a little cleaner as there was hair in the shower but other than that it was a nice convenient hotel extremely well priced compared to others in the area. Would stay again.

Superb