Hilton Garden Inn Chandler Downtown

The staff was great

large rooms breakfast service was awful. Pool was not clean, water murky.

Friendly staff. Rooms are comfortable Ice machine and both computers and one treadmill was out of order.

Waiter at breakfast very disinterested. Asked if onions were in the avacado ‘smash’- specifically stated I didn’t want onions, got onions. Barely any avacado. Had I know I would have ordered something else.

Location is great. Lots to eat around w/i walking distance My room was on the alley behind Elliot’s steak house. A lot of loud things happen back there starting at 0530….

Exceptional

Nice hotel in great location. Parking should be free.

Staff was very helpful

The property was in a great location, which was the best thing about the hotel. The hotel was clean and the staff was pretty helpful. The pool was very small and not very clean and was disappointed. I couldn’t use it. The shower handle was broke along with the toilet seat was very loose. It was nice that they had complementary coffee in the lobby, but did not have half-and-half due to supply issues. The staff was helpful and offered me a bottle of milk.

The overall condition of the hotel was very good. Rooms and other areas were fine. The problem was the pool. Extremely dirty. Clearly had not been cleaned in sometime. Very disappointing. Was there with my son and was looking forward to using the pool. Dirty condition made this impossible.

the whole company had an outage of some sort the day we checked in and they were offline, the staff was still able to get us checked in manually and they were super helpful and communicative the whole time.

Good service and clean rooms. Always A+

Centrally located bartenders at all the bars very cool and informative.

Staff, especially Zander, were delightful. The location is perfect. Close to excellent restaurants, shops and venues. A microcosm in the heart of downtown. Really wasn't impressed with the hotel restaurant. Breakfast was speedy and tasty, however, the cook and or server messed up my egg twice. I asked for very over hard and got runny yolk both times. Yes, it's an insignificant issue, but if you have texture issues it's disappointing.

GREAT SERVICE, VERY HELPFUL. SO POLITE. ROOMS WERE CLEAN AND COMFORTABLE.

Great location to all activities - food and entertainment were all walking distance.

Rooms were clean but not done everyday with fresh towels and linens and trash went unemptied .

Exceptional

Great experience

Exceptional