Courtyard by Marriott Chapel Hill

Great staff

Staff was extremely courteous upon checking in, during my stay, and upon check out.

The room is clean and the surrounding of the hotel is very nice with lots of trees and plants. But, at check-in, the staff gave me a room with one king bed instead of 2 queen-bed room I reserved. Also, my room keycard didn't work on the second day.

I had 2 incidental charges on my credit card. When I called, front desk was almost rude. Room was great!

Staff was very helpful but bathroom had no fan and elevators were old.

After check in it was hard to find anyone to help who knew any answers to questions.

Charge you for parking after paying $200 a night for a standard room.

It has food on the property Love love the staff

Did not eat there. Room was clean. Pillows and sheets did not smell like the sweat of another guest, which is quite common in many cases. Check in was simple. Lots of handicap parking spots. Grounds were nice. Having to pay to park at a hotel is absurd, but seems to be the norm in Chapel Hill. Tiny elevator. Bed was very hard. Wya overpriced for what it is.

It was clean and updated. It was also very quiet at night.

Clean room and overall very nice place

Location was perfect and walkable to the Friday Center. Room was quiet with a comfy bed. Will return!

My room was clean and bed was very comfortable. The shower was large with perfect water pressure. The Starbucks and Bistro in the lobby were a perfect start to every day!

The menu could have been more variable.

Other than issues with the Wifi (they really overcomplicate it) our stay was very good and the hotel was in great condition.

Bed was comfortable! Offer complimentary coffee in lobby prior to 10:00 am. Plenty of parking but charged $6.50 a night. Marriott can do better!!

Not super clean or well kept

Room attendant not available, couldn't turn off A/C fan, requested 2 blankets (one had yellow stain - urine or semen?), hand to ask for towels as only 2 towels and 2 washclothes for 3 pax, only 1/2 roll of toilet paper for 3 pax, 2 night stay. All things, except for the blankets required going to front desk, no one available to deliver to room, when bartender was asked for a small cup of ice, you thought we were asking for the moon (very negative response). NEVER, EVER using this Marriott nor any other based on this experience.

The hotel was in a great location, staff were kind and helpful, and the room was comfortable. I think the price was a little high for a dated room. Door to bathroom didn't stay open, there was no bag in the trash can, and I was frustrated with having to pay for parking given the price of the room. I wish they'd consider just adding parking to the reservation, as it was annoying to do so at check out and have to use a QR code to pay with a separate credit card. It was very loud when people shut their doors and noisy at times in the hallway.