Clarion Pointe Charleston - West Ashley

N/a

I have a question about price and bill

We had an early check in because of our business down that way, so we did not even get to the room until after midnight, closer to 1:00 AM. The buffet is just OK.

The sofa bed had blood stains, they didn't have sheets for that bed, the door barely closed, in the parking lot a lot of marijuana smell a horrible hope

Good place to go while Visiting the ciry

Very Dirty. Embarrassing.

No problem

Hotels need to list if amenities like a pool are not available

Apparently, the hotel is going through renovations. We were placed in a room with old paint that was bubbling, mold in corners, floors that were slick from what might be unrinsed soap, high humidity, and rusty fixtures.

It was quiet. The rooms had a not so pleasant smell. Had to change rooms because the toilet wasn't working, there were no pillows on the bed, furniture wasn't clean. Carpet had noticeable stains. The new room refrigerator was too small, when you sat on the bed, it would lift up from the rails. Limited channels on the television. Asked for extra towels & wash cloths, was told laundry wasn't done at the moment.

The room had a very bad smell, the furniture was very dirty and looked like food crumbs in the chairs cushions, the bathroom looked as if they stopped midway with the renovation, running and doors slamming throughout the night. Staff was NOT friendly.

El personal y las habitaciones de lo peor las camas con hoyos y sucias la ropa de cama

This place is a great stay it’s clean it’s like an apartment the service is wonderful they are very helpful and the ac works great….

Room Moldy Smell A.C. Broke Furniture Was Dirty Walls Dirty Hole In Carpet

Nice place to rest after traveling or long day of work

Dirty

It was very dirty and stinky in the room and in the hallways. Even the bed sheets had spots on them and the sofa bed had sticky candy stuff to it. There were yellow spots all over the fridge. Would not stay here again..

Rooms were not as clean as I prefer, and air conditioner wasn't working in the 1st room. They did change our room.

The only good thing was the a/c. The shower was gross! Black mold growing on the shower chair. The shower rod was coming out of the wall. Toilet paper holder was barely hanging on the wall. The ceiling had a big brown wet spot. Thank God it was only a 1 night stay! Never again!!!!

The location. The maintenance guy was nice. 1. The reception did say hello had me waiting and then ask do I have reservations. 2. The pool was out of order. 3. There was no meat for the breakfast. 4. The ice machine was broken. 5. The room has dirty sheets and towels. 6. The living room tv didn’t work and the remote control no batteries. 7. Clothes mirror was cracked. 8. Mold in the shower.