Hyatt Place Charlotte Airport / Billy Graham Parkway

Dislikes that I had to pay for parking but everything else was nice

Room stayed clean but make sure that you try to park in the front . Someone’s car was broken into via smashing the window. They only have working cameras on the patio.. none in the back

Nice space in rooms

I had a horrible experience at this hotel and would not recommend it to anyone. Shortly after arriving we discovered two bed bugs and immediately took pictures to show the front desk. The staff did not seem to care and in fact gave us attitude about the situation. Luckily Expedia refunded us and we were able to relocate.

Great stay! I will be back

The parking I wouldn’t want to come back to the same hotel if I have to pay for parking cause you gotta pay for everything else it’s just extra which y’all are a really nice hotel other than that yall are a good hotel

Ghj

I like the fact that the room was spacious but I did not like the fact that we had to pay for parking in an opened parking lot

Nice clean rooms. Friendly and efficient staff. Beds not super comfortable and the AC isn’t central air so room felt damp but for the price I was very satisfied.

Room: bathroom layout is strange. If you go in, very hard to close the door because the toilet is right there and you have to navigate your body oddly. Our room was number 103 and the exterior light, of 10000 sons, was pointed at our room. We didn’t think much of it into night time, when even the blackout curtain didn’t block the light. At 1230 am it still felt like daytime in our room. Every time you’d roll over to face the window, the shock of the bright light would wake us. Solution: blackout curtain all the way to the ceiling and floor or be sure to request a room that doesn’t have an exterior light facing it

The hotel was well maintained and clean, just a little wear and tear, and the hallway carpet needed to be cleaned. My room smelled fresh and clean when I arrived. The bathroom was small, and I didn't like the sink being outside the bathroom. The breakfast was nice and the staff were amazing. The staff was very accommodating, helpful, and friendly. I would stay there again.

Clean room, sofa was unexpected but very welcome.

We stayed for a night, friendly staff, spacious room and the Breakfast buffet was great!

Breakfast was hot and great selection. Didn’t drink at the bar but was a bonus if you didn’t want to drive around an area you are not familiar with. Staff was welcoming. No pool☹️

Besides that everything was good, nice staff, quick service, clean and comfortable rooms.

No issues with the property

Airport shuttle was very frustrating. Called for ride as directed on website. Waited and waited for ride, many others came, went and returned again before ours. Time from waiting for shuttle to arrival at hotel + hotel check in was near 1.5hr total (only 2 miles away from airport). Check in @ hotel was lengthy. Only one person working desk. Extremely nice gentlemen, did apologize for wait time but definitely needed more help. All restaurants closed by time we arrived within walking distance. Room clean and spacious, quiet. Breakfast offered but not until 7am. Most hotels complimentary bfast starts 630, so not as helpful if catching early morning flight (airport hotel).

Close to CLT Airport

They didn’t clean my room!

I had a wonderful stay at the Hilton Garden Inn. The hotel was clean, comfortable, and the staff was friendly and welcoming throughout my visit. One of the highlights was the on-site restaurant—it had a great atmosphere, excellent food, and made it so convenient to enjoy a nice meal without leaving the hotel. Overall, it was a fantastic experience, and I would definitely stay here again. Highly recommended! Oh and the AC actually works unlike other hotels in NYC