WoodSpring Suites Charlotte - University Research Park

The hot water No towels no wash clothes

I wish they would have free breakfast.im satisfied of my staying in this hotel property.

Good

Arrived and had to use my key to get in the 2 front doors which was a hassle, only to be informed that the elevator was down. Whole place smelled like dogs where there definitely were, bc this is a hotel people live at I would NOT recommend at all. Not to mention the tv was broken and the fridge was not cleaned out at all there was nasty stuff from whoever lived here, yes lived here prior. Can’t forget to mention the sketchy characters that hang around the parking lot day and night, my friend had a grown man get into the passenger seat of her car and STARE at her until she told him to get tf out. If you care about your safety/ wellbeing at all do not stay here.

Exceptional

Everything was great I would stay here again

Good for what it was...

A room with 2 queen beds was booked and upon checking in a single bedroom was given. The towels were stained and looked not washed. Overall, the experience was not great and did not receive what has booked.

Nothing. Found 3 cockroaches in my room. Asked to be reimbursed for my stay, asked to speak to a manager and the staff would not even give me the name Very low quality. Very unprofessional. I did not have toilet paper for the majority of my work week.

No Breakfast location was excellent An iron and board more cups a Bible more comfortable bed

Pleasant

I only had like

They had bugs and was very dirty

I liked the large room and the fact that there was a kitchenette in the room with cooktop, regular sized fridge, etc I understand the cleaning aspect as well as possible loss, but it would be nice to have items like a pot and pan with a lid along with a spatula in the room, or available to use.

Lots of roaches and smelled like pee

Superb

Nothing Smells of urine. No towels

Too many people were hanging around outside many of the door entrances. The halfway smelled very badly on the Ist floor. I paid an extra $50 for early check in just to be interrupted twice within 20 minutes by maintenance and a false smoke alarm. There was no toilet paper in the bathroom and the sink was clogged. Very disappointing stay after a great experience in the past at your airport location.

I was honestly disappointed in my stay. Before arriving I got a message stating I had to confirm I was coming by 1pm which I did. Upon arrival they told me that they over sold rooms and that the room I originally booked (which was a room with two beds as we had 3 people) was not available was told that we could have a room with one bed or cancel (we couldn’t cancel because we were 4 hours away and there wasn’t anywhere near where we were to get another place so we sucked it up and said we’ll do one bed. We had asked for extra sheets and pillows since we had to share a bed and they told us that they didn’t have any! When we got to the room it didn’t have a hair dryer, they blinds were really dirty, there wasn’t a hair dryer in the room and the fridge has sticky stuff on the bottom of the freezer. Also the hotel hallways smelled so bad and the floors were discussing. 3 of us slept in a double bed without any extra pillows or covers and we also tried to call the lobby to ask about the pillows and sheets but they closed at 11! I’ve never been to a place where the lobby closed and we also called the lobby number listed on the sign left but said they couldn’t help us. And also the elevator was broken so we had to use the stairs.

Great