Homewood Suites by Hilton Chattanooga - Hamilton Place

Torn old furniture. No bedding for pull out bed. Not enough towel. Sliding shower door broken. Front desk lady doesn't want to be there. Not staying there again.

Good stay will definitely book again

Our suite was dirty with unclean glasses in the dishwasher, smudges and fingerprints on bathroom mirrors and on nightstands. There was a slow leak from our toilet which was annoying. Location was great with plenty of restaurants nearby. You can actually walk to a hamburger restaurant and also a Japanese restaurant from the hotel.

We stayed one night after a long travel day with our teenage kids. When we got there we had had a reservation for a few weeks but the hotel was overbooked and the double room we booked was not available. Brooke at the front desk was very nice and apologetic, she moved us to a bigger suite. The room was really nice, the beds were comfortable, and the the breakfast was better than traditional hotel breakfasts.

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The mattress on the couch was worn, stained and not supportive. Did not get one good night sleep while there.

The lady at the front desk who checked us in was extremely rude. I informed her that I had a Service animal with me and she demanded I show medical documents proving this, which is against federal law (ADA & HIPPA). She constantly reaffirmed that she was rude and said it with pride. The fan in the room was extremely loud, and the air-conditioning sucked. Not a good look for Hilton.

Check-in took a little longer than expected because the front desk computer was not working properly at first. However, the staff handled the situation professionally and got everything sorted out. The room was spacious, clean, and comfortable. Overall, we were satisfied with our stay and would consider staying here again in the future.

The room needed some minor repairs. The room doors didn't close correctly or lock. The room was missing bedding for the pull out couch, but the Staff was very helpful. Just expected better from an Homewood suites as far as the actual room.

Room / property updates seriously needed.

We found out that the mattress was covered in stains as we were packing up to leave on our last day if I had seen that when I got there I would not have stayed there, when my wife saw the mattress it made her sick it was disgusting, when we got to the room we noticed the bedroom windows were left open and they had no screens had to kill a few flying bugs in the room and the kitchen table was so wobbly were afraid to sit anything on it this was room 408 I will not be staying there again

excellent room and staff

Exceptional

Exceptional

Clean room

Nice quiet place to stay!

Nice place to stay

Great stay no issues

Breakfast was good and friendly staff. Cleneness in rooms can be made more better..

Would stay again.