M Hotel Buffalo

Perfect location but the room I was in was very dusty and the carpet looked like it has been vacuumed for a long time. Breakfast can be better.

The courtyard pool was open until 10pm great for the kids and super close to plentiful food options

Good price , large room, staff was very friendly, twigs bar waiter did a fantastic job-he was friendly and very attentive.

Overall worth for the price.

Easy check in and check out. Good price, clean room. Would happily return

Very satisfied with the location and staff members

Clean beautiful room..staff was polite and professional

Absolutely love the trip every time I go to Hotel M.

It is in a great location and the pool is lovely. Rooms are basic and front desk was not helpful. Gave us misdirection and misinformation but all fine

Grandkids enjoyed the pool. Breakfast was well managed and room was very quiet at night. Rooms were a little dated but very clean and well maintained. Staff was very friendly and helpful. Would stay again.

The air conditioning unit was leaking.

Thank you for the service

Room was not impressive with appearance, small bathroom with poor bathtub appearance maintained, poor air conditioning system. We were locked out of our room a few times and we had front desk staff to reactivate our room cards to open our room door repeatedly. No clean towels at pool during evenings. Breakfast choices are okay. Airport Shuttle is a plus. Nearby mall and restaurants are big plus. 2nd floor courtyard patio is a big plus.

Walls finishes are coming off. Only one elevator is operational et the second one does NOT even has any Inop sign on it. Very rude young man at the checking lobby. He can even hand you your room key properly. ZERO smile on his face. Will not recommend this place to a friend.

Awesome stay. Will stay there again

Out off 6 reading lamps on the room only 2 worked. Plug to alarm clock was bent and didn’t work. Check in was a bad experience. Everyone had to wait in lobby then rushed in to the desk exactly at 4 pm. I never experienced that at any hotel.

First, this is not a 3 star hotel and having that attached to the hotel is dishonest. This was a 1 star; nothing wrong with that, just level-sets expectations. The bathroom was in poor shape: peeling in the tub and sink and the toilet barely hung on. The internet was terrible: 6 Mbps is not usable. I had to work from the hotel and had to leave because a hotspot was the only way to connect to the hotel. Along with that, the AC took forever to work. If I make a change (60 on cool to 70 with heat), it shouldn't take almost 3 hours to change. In summary, if you choose to stay here: be aware of the fact that this is just a place to lay your head. I wasn't expecting or wanting a white-glove experience but a clean room and internet that works isn't a crazy ask.

The room was not to my standards of clean and pullout was not usable. The manager tried everything in her power to fix . But unfortunately was unable to do anything despite her best efforts. Switched me into three different rooms . I give 100 percent respect to manager But cleaning staff need to be trained to clean

Pictures on website are not accurate to actual rooms. Outside of a slight few hotel workers, none spoke English to be able to communicate needs/help for service. Sinks & tub drains absolutely do not drain. TV screen at least in my room obviously has been missed over by cleaning service and was sticky and disgusting. Was supposed to stay 2 nights, left after 1. Still waiting for compensation of those changes to happen. Hotel tells you they are putting a $250 hold on your card for "incidentals" when they should be ashamed of their amenities and services. Hotel was apparently a Sheraton 4 star that went into bankruptcy and purchased by another owner. New owner needs to get their act together because it's a disgrace. The smell in the room was appalling. Thermostat did not work. Website shows again, something very deceptive. Would never recommend nor will I ever stay here again.