Quality Inn Cheyenne I-25 South

Nice pool area.

The room was not clean and fresh. I found a water bottle left by a previous guest next to the nightstand. The carpet looked like it hadn’t been cleaned in a long time. The complimentary breakfast was okay. There was no milk provided, so I couldn’t have a bowl of cereal. I asked for milk from a staff member, and got a simple response of “we are out of milk”. I expected more from this hotel given the price of the room. It was in the mid-range of prices for hotels in the area, but it was definitely a cut-rate experience.

Very little breakfast selection available and nothing hot. The tv remote wasn’t working. The front desk clerk was very friendly and tried her best to fix the remote issue to no avail. Not a bad place to sleep and great staff!

It took 30 minutes to check in. The employees were helpful, but the manager was very rude. The pool was closed for a staff party, which was not advertised when booking. We decided not to stay the night and nobody inquired as to why.

Tv remote didn't work even when I was given new batteries. But everything else was fine..

Housekeeping was almost nonexistent during my stay. In five nights, my room was only serviced once. On one occasion, housekeeping knocked while I was working in my room and simply stated, "I guess you don't want room service," without asking. The only thing I received that day was a roll of toilet paper that I requested. The one day my room was serviced while I was away, I returned around 9:30 p.m. to find my room door left ajar all day after being cleaned. As a solo traveler, this was extremely unsettling. I had work equipment, including a laptop and phone, in the room, and anyone could have entered while I was away or someone could have. Eren kn the room. Fortunately, nothing was missing. When I reported the issue, staff said they would put in a work order because the door didn't close and latch properly. I mentioned it again at checkout and received no apology or concern. Adding to my concerns, staff members and guests frequently propped open the side door entrance near my room with a rock, allowing anyone from the parking lot access to the hotel. Breakfast was disappointing as well. The only hot options each morning were frozen biscuits and canned sausage gravy. Yogurt was the only other protein option and was often gone. Unfortunately, I would not stay here again.

For how old the property is it was pretty clean and well maintained. The pool was clean. The breakfast was simple and the attendant was on top of everything. The outdoor lights were very bright at night, you couldn’t even tell it was night time. The only real negative I have is that when searching Expedia I filtered for hotels that allow animals since we had our dog on this trip. I wasn’t expecting to pay an extra $25 for having our dog at a hotel that’s listed as allowing animals.

Front desk was not helpful AT ALL. Barely answered their phones. Had to cancel my stay and they would not refund me. Didn’t help with refund or future credit. Will never stay at a quality inn due to my horrible experience dealing with the staff.

Breakfast was skimpy with bisquits and gravy all three mornings

Do not recommend to stay

Bathroom was small and toilet was low

The property was very busy. We had booked a double queen with a sofa pull out. When we got into our room, half of the lights were unplugged, and had different color bulbs in them. The sofa and chair were covered in stains, and the mattress in the sofa was heavily stained. No Sheets were provided for the pull out either.

We had a very nice stay. The hotel was clean. The staff were helpful and nice. Great value!

the pool was cold. the room was a bit dirty upon arrival and they breakfast hours seam a bit short.

Clean and comfortable room.

Inside hallway ground floor rooms. Easy to get to.

Front desk attendant was extremely rude, ignored our presence for several minutes, even though she saw us standing at the front desk. Eventually yelled from a back room that she didnt clock in until 3 so we would have to wait for service until then.

the price was okay. The bed was comfortable. The chair in the room had a stain on the cushion did not want to sit on it, and the bathroom tub had dirt or dust and was the spout was leaking. Their was no internet or could not get internet.

Don’t stay here. There are better places nearby

Nothing really. It wasn’t super clean, it was run down. The beds were pretty good. The front desk lady was awful!