Suburban Studios Christiansburg - Blacksburg

Pleasant

Front desk staff was nice at first. when we got into our room it smelled disgusting. EVERY corner of the room had mice poop also found a couple dead bugs scattered around the floor including roaches. I’m sure the rest of the room had issues but after finding everything i did i could bring myself to check the rest of the room. when going back to the front desk the attendant didn’t believe us until we showed him pictures. i was 3 hours from home and couldn’t get a refund until 4 days later. i was luckily able to get a hotel elsewhere but the experience with suburban studios was horrendous. spend the extra money and stay somewhere else. Cheaper isn’t always better, you may be coming home with some tiny friends after staying here.

The room was not cleaned from previous guest. There was chewing tobacco in the toilet and food crumbs all over the floors. The bed was made but the sheets looked dirty.

The kitchen The swimming pool was not open on Sundays and was the only reason why I got the room

The swimming pool was not open on Sundays and was the only reason why I got the room

Very good

Bathrooms are too tight

Place was not clean. Sink was blocked Bathrooms are too tight

Very convenient and friendly staff

Exceptional

Employee at the front desk was either on drugs or completly overwhelmed by his job. Room smelled bad, toilet seat unstable, no toilet paper holder, floor made my white socks brown in just a few steps, and more... Front desk employee didn't like my comments about his work and then decided not to give us a room that we already paid for and after screaming after me to "get the f@%& out of the hotel" he call the police for help. Before the cop arrived I manage to make a deal with this crazy guy and he gave us a room with 2 beds instead of a king size. It was 9:30 pm after 13 hours on the road and I could fight anymore with this moron. Never again these cheap hotels with incompetent staff, run down rooms and more.

Very good

For the money, the accommodations were great! Room clean, staff great, breakfast good.

When entering the room it looked ok. Luckily I travel with cleaning supplies so I brought in my own items to wipe off the countertops and sweep the floors as you could clearly see they were not cleaned well at all. The floors were extremely dirty. Our socks and feet were all black on the bottom from walking around the room. The towels were dirty and had other people's hair on them. I had to ask the front desk multiple times for new towels especially because we were only given 3 total for a 3 night stay, no hand towels or wash cloths. For the price I paid I knew that I was not getting a 5-star hotel but it still could have been better. Again, the front desk staff were amazing.

Floors in the room were dirty, especially along the walls. Room wasn't stocked - had to ask for shampoo & conditioner, bath mats, no tissues. Toilet paper had no dispenser - just sat on the back of the commode. Handle in the shower fell off. Door to outside didn't seal properly. Bent from being kicked maybe? Or warped. Looked like door eyepiece had been removed but not replaced. Just a hole in the door. Needs to be renovated.

Staff was great. Location easy to find and access. Breakfast was better than expected with hot options. Bed and pillows were comfortable. Had a kitchen and bigger fridge. Floors in the room were dirty, especially along the walls. Room wasn't stocked - had to ask for shampoo & conditioner, bath mats, no tissues. Toilet paper had no dispenser - just sat on the back of the commode. Handle in the shower fell off. Door to outside didn't seal properly. Bent from being kicked maybe? Or warped. Looked like door eyepiece had been removed but not replaced. Just a hole in the door. Needs to be renovated.

The room was amazing. Very clean. My only problem was the steps and that’s my fault for not clarifying that I needed a bottom floor because of my knee surgery. Definitely will stay again

Convenient, great staff all around Outside walkways Shower handle placement and hard to control Sheet placed over coverlet on bed Stain/ yucky looking stain on bed coverlet

Exceptional

They are working on renovations at the facility and it is mix suburban suites and quality inn. Very friendly staff and good complementary breakfast. The rooms are very clean and in very good shape but the property exterior is a bit worn but I would definitely stay there again.