Hilton Garden Inn Cincinnati Midtown

The staff was friendly and very helpful!

The staff was exceptionally helpful. The restaurant and cook (Ms Carol) and front desk staff went above and beyond to make our stay easy and pleasant.

We were there for the Jazz Fest and the location was close to the stadium and the hotel was modern It wasn’t the cleanest but I assume it was due to fest and the hotel being busy

I didn’t like that breakfast was supposed to be included but there was a charge for it. I didn’t like a parking fee. Not in downtown area with limited parking. Very large room and clean

Very nice hotel.

Good

Clean and modern

The staffing was friendly, professional, and knowledgeable about their jobs.

Booked at wrong hotel ! Rooms elevators, and lobby hotel as a much too small!

Ideal spot to visit Xavier University

Perfect for Xavier graduation Price was pretty high

It was a convenient location to our purposes It was mostly clean & the room was mostly quiet Not very dog friendly to find an area for relieving themselves Elevator was down half the time & pool was closed part of the time. Staff were brusk at times about issues we had no control over.

Staff were wonderful, amenities were great and the stay was great. The room could have been a bit cleaner as I noticed the carpets and flooring were dirty and parts of the bathroom were not touched up.

Great place with friendly people

Stayed 4 days, housekeeping never came in once. Had to call front desk for a roll of toilet paper as there was no spare in the room. Parking was inconvenient. Location was good for our purposes, but amenities and staff were just "ok".

Be prepared to pay for parking and breakfast. If they're having an event. Be prepared to hear noise in your room until midnight.

Great place to stay in Cincinnati! Centrally located for everything we had planned.

Good

Stayed for one night as we were traveling through to TN. It was ok. Stayed in a king suite and it was clean enough. You can tell it’s just kind of older and dingy. Grout on the tile floors were dirty. It was a fine stay for the one night, but probably wouldn’t stay in this particular hotel again. A pisitive was that the room was ice cold when we got in, which was a nice break from the hot weather. Lobby seamed nice. When I took my kids down to the pool in the morning, the water was stagnant and had this white film on top and I would not let my kids go in it. Disappointing since that is one of the reasons we stayed there.

Did not clean room and did not notify us about scheduling requirements. Pool maintenance was very bad—pool was close.