OYO Townhouse Clute Lake Jackson

When I arrived I was informed the property was no longer owned by OYO so my reservation was not active. I had to find another place to stay.

There is no OYO Townhouse in Clute, There is a Clute Inn there Booking charged me a cancellation fee for staying there and tried to put more fees on my credit card

I booked this room (thru booking.com)for my husband while he was working out there and they wouldn't accept the booking at all! Said they changed owners and couldn't accept it. So not only did we have to pay in cash again directly to the motel to stay that night (after working and driving all day mind u) we still haven't gotten our money back from them yet!! $380 may not seem like a lot to some people but it is to us! To top it all off there were ROACHES IN THE ROOM!!!! THEM LITTLE DIRTY REA ROACHES!!!! Ive NEVER experienced anything like this in my entire life! And I've traveled most of it!! We need them to give us something for our terrible experience! I'm beyond irritated! EVERYTHING!!!!!! It was disgusting with roaches and no coffee or breakfast and the beds SUCKED!! My husband's back is still hurting!!

Smart tv

The cleanliness in the hospitality and the safety of the property was exceptional I like everything about the property

It was cheap Roaches everywhere

Nothing Nothing. This place is horrid and that is being generous. The beds were filthy, the rooms smelled like smoke, there wasn't a safety lock on the door, when we turned on the tub the water came out brown, the floor was so filthy that when I washed my feet, black was washing off them. I have no idea why this place gets good reviews because I felt like I needed a hazmat suit when I left there. We only needed it for a quick overnight stay, otherwise I would have asked for a refund and left. I will NEVER stay at one of these properties again and this has turned me off to trusting Bookings as well. There are other travel sites that you can get discount reservations through and I will be looking into those moving forward because this site can no longer be trusted to give honest reviews.

Locations Locations

I forgot my my solar power battery pack in the room on the bed Please contact me so I can come get my battery pack 979-365-0128

??????

The location Staff , cleanness and over all the maintenance of the hotel

Great Nothin

When we got here we received a room that didn’t have air the facility changed it right away The pool was left open

They tried to accommodate me as much as they could Just to many toliet issues

N/A Needs new carpet, new beds ?, mattresses and etc

No because I couldn’t stay No breakfast wasn’t even able to stay the night because staff failed to maintain their rooms 2nd floor smells like weed.

Close to Surfside Other guess or outside people keep putting a trash can in the to by-pass the keycard , sneaking through the back of the hotel, that’s not safe.

Nothing Everything

Clean and quiet Nope