Extended Stay America Select Suites - Colorado Springs - Airport

Bad

the maintenance guys walking around cleaning and hitting on my fiance

Disappointing

It's pet friendly Random fees that are not listed online. I think I had like 3 extra fees one was like $50 and another was $100. Check in isn't until 3pm even though the website lets you choose anytime to check in! I was there at 8am per my online booking and had to wait around until 3pm to avoid yet another fee (early check in fee :D)

Location was good with a McDonald’s and gas station super close by Having to take your dirty towels down to front desk to get new ones. Also acted like we used too much toilet paper. You have to ask for anything you need.

Everything was really good . Besides room have bad smell from AC

Staff was stupid and not helpful at all. This is one of the hotels that play there scam of incidentals! And booking.com clearly says they don’t have incidental charges! I always advise calling before reservation. Everything…manager thinks she is worth something in life. Poor creature. It’s like saying she’s a gas station employee. No difference.

Bad

Staff are always friendly and easy to talk to. They always put a smile on your face! Easy check in and out. Rooms are big and comfy, and they are dog friendly! They don't offer breakfast, and they need more searing outside!

Staff are very friendly, understanding, and fun to talk with. Rooms were comfy and cozy. My favorite is they are pet friendly! Very enjoyable stay! No poop bags for the dogs, so poop was kinda everywhere. Only one two person bench outside for sitting. No breakfast is offered. The back door didn't work due to heat from about noon until early morning.

Exceptional

Bad

Everything I needed was right there, and the hotel made my stay comfortable and stress-free. I’d definitely recommend this hotel to anyone looking for a clean, convenient, comfy place to stay.

Very poor

Hair all over the sheets. Extremely, loud AC unit all night, long in people both us stopping till 4:30 in the morning. It was terrible.

Staff was great and the property was clean

Why Expedia has it listed in their site is beyond me. DO NOT STAY OR BOOK this place , EVER.

Disappointing

Amazing staff real professional

Evething clean parking ok staffing great