Hampton Inn & Suites Columbus Polaris

Was somewhat outdated in the rooms.

Staff was friendly, room was clean & comfortable, pool & hot tub were excellent. We will definitely stay here again.

Excellent breakfast buffet. Staff was very helpful and pleasant. The room was clean.

Front desk morning person needs better customer service!! He kept asking if the guest bothered my room I said no. Then what is the issue they were perfectly fine to party in the breakfast area. I said after traveling for 10 hours on the road I do not feel safe walking into a hotel lobby that is well past quiet hours and the party was ridiculously loud and drunk people were sitting in the lobby looking like call girls. Not good for business. I have been a Hampton Inn customer for years and never Have I experienced this level of behavior allowed in this hotel chain.

Friendly staff, clean room, quiet

Very clean room, and decent breakfast. Great place to have a quick stay. Good location with lots to do nearby.

June 2026

Nice facility but weirded out by finding a vape in the pillow case….hoping housekeeper lost it or they didn’t change out the pillow cases from the last guests.

Clean room, friendly staff, best breakfast !

The breakfast was pretty good. The location is located in a great spot. The kids were excited about the indoor pool at the hotel. The staff was wonderful. One of the main issues we had while on our stay was that one of the elevators was out of service our entire stay. So everyone in the hotel had to use the one working elevator. Was not very convenient when trying to lug 4 luggage bags to the room.

Several cars broken into

Friendly staff

Good stay. Close to our venue.

Bed was comfortable. Check in. Suite was poorly designed. You can't watch the TV from the bed or from the joke of a sitting area. TV does not rotate enough to see it from any area of the suite. There wasn't enough room to pull out the sofa-bed. The sofa cushions are rock hard. There's about 3 feet between the sofa and another super heavy ugly chair that can't be moved further out into the room in order to accommodate the pulling out of the sofa-bed. The furniture is old/ dated. Lamps dated. Curtains dated. Bathroom tiny, yet the fancy sink has its own huge space outside of the bath/ toilet area. Waste of space. Wet bar a waste of space. Room phone doesn't have a link to the front desk. No extra pillows available for the bed. Nothing in room that shares Information about the breakfast hours, local resources, emergency services etc. In my opinion the suite is over priced and poorly designed. It's not really a suite.

Very nice place.

Staff, breakfast, tv watching options, pool and hot tub I think having a couple water fountains would be great.

Everything was nicely kept and no bed bugs. Was REALLY looking forward to using a hot tub for the first time since pregnancy but the hot tub was filthy. Completely unusable due to dirt in the water floating around and the jets never turned on.

The breakfast was very limited compared with other hotels with no good sausage and no bacon. The hot tub was good, very warm as expected with medium strong jets. The Wifi didn't work with my cell even though the front desk staff tried. This is a first for me.

Overall, we will be adding this hotel to our favorites list!

Room was great, close to everything we needed