Suburban Studios Copley Akron West

Dirtiest hotel I've been in. I would of moved hotels if I could afford the price of 2 hotels!

The air conditioner panel is coming loose, and you can see outside. There are no curtains so when the sun comes up it lights up the entire room preventing you from sleeping. This hotel is dog friendly so there is constant barking in the rooms and the hallways. I have stayed at this location multiple times over the years, and they rebranded themselves a few years ago and it hasn't improved, it's actually gone downhill and that's disappointing to me because I go home often and like staying there but I may have to look at other alternatives.

Upon arrival we needed to pay an additional $50 deposit that was unexpected and were assured it would be refunded upon checkout. Our receipt after checkout shows that it was refunded but I needed to dispute the charge with my card issuer as the bank told me there was no attempt to refund. Our checkout took almost an hour due to others checking out and disputing similar issues. All visitors spoke of the uncleanliness of the property, the unattentive staff, and the unexpected charges.

Me and my family were in the room for a couple hours, and there was BEDBUGS crawling on the beds. I took a picture of it and immediately removed my kids and stuff. The property were mean asf about it, like they knew they had them and still charged over 100$ a night! This place is disgustingly dirty, there were also a bunch of insects in the lobby! DONT BOOK HERE UNLESS YOU LIKE SLEEPING WITH BEDBUGS!!!

Exceptional

This was hands down the best rooming situation I've ever had and I booked here on accident but I will definitely be back.

Very spacious rooms. Clean rooms.

Exceptional

Not quite sure..the stay was during a less than peak time.

Very good

A crap ton of roaches I woke up with baby roaches crawling on me. The changed my room from 316 to 116 and later that night a roach came crawling out from under the microwave when I brought out lunch meat from the fridge to make a sandwich. Nope neveragain

It was quite and my room was clean very spacious room I had a sleepover for my granddaughter and 6 other girls and it was enough room for everybody then some I will definitely book again when I come to Ohio

Always a wonderful stay! Nothing

Nothing

Poor construction.

Staff was friendly, room was clean. Good value for what you pay. Poor construction.

Nothing It was a roach that crawled out of the headboard that they put on the wall and when my girlfriend looked over she screamed because it crawled on the dresser and she never seen one before in her life ?? she’s white excuse her? and I came out the room with my girlfriend and some old Indian guy kept on putting up his phone when my girl was passing him and I’m like what you doing and he acting like he don’t know English so I’m like chill out and he go back to putting up the phone and my girl smacked it out his hand man it was tweaky here then this racist lady comes up arguing with us…almost folded her up and put her in drier she was annoying asf?

Nothing Everything

Nothing It was a roach that crawled out of the headboard that they put on the wall and when my girlfriend looked over she screamed because it crawled on the dresser and she never seen one before in her life

Disappointing