Super 8 by Wyndham Council Bluffs IA Omaha NE Area

When we first checked into our room for the night, which, it was at 10 PM, our bathroom had no toilet paper and our neighbors were very noisy, which is no fault on the hotel, but when going down to the front desk to ask for toilet paper and to let them know that our neighbors were being noisy, they were no help and didn’t even give us the toilet paper we asked for. It might’ve just been a one night incident, but it was very poorly managed.

Hair in bed sheets stains on the sheets .the floor in our room didn't seem that it was ever vacuumed in the last 3 months dirty towel behind door ! Would rather sleep on hot pavement!

The room was dirty but I was expecting it that since I paid only $92 a night. I don't know how the bases of all 3 lamps could be rusty. No housekeeping but no problem getting new towels. The hotel was booked full and yet it was pretty quiet.

My stay was excellent. Expect highway noise but that’s the trade off for being so easy to get to from Omaha. The highway is right there. Also it’s a basic breakfast not a huge spread but reasonable for the price of the stay. The size of the a/c in my room couldn’t keep up with the heat wave my last night there, but was adequate on every other day. I was on the second floor.

This was place was dirty and disgusting. As soon as you walked in the motel it stunk. The bathroom door wouldn't shut. Bathroom was dirty and had hair all over. The breakfast was only coffee and toast. Don't waste your money!!!

The young lady up front was pleasant and just refunded the money, no problem The place was filthy not clean at all and people just hanging out around the entry way didn't feel safe.

Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover chinese food which made the room smell terrible as soon as I opened the fridge door.

Location Room was damp when walked in. Sheets were dirty and stained stuff was on the floor. Bugs in bathroom

This was a very dirty hotel. The beds and covers for the mattresses were stained. I’ve attached 2 pictures, the front of the note written to us and the back. The back just shows it is from that hotel, however the numbers have nothing to do with our charges.

One of the worst super 8’s I’ve been to. Whole building smelt terrible. Advertised 2 queen beds in the room but was actually 2 full size. Furniture was stained and broken. Skink fell apart whenever turned on. Would not recommend this hotel.

Not very clean, but not dirty either. Just your run of the mill quick stop hotel.

Property had bad odor, sink in bathroom was broken, walls in room were half painted, ac made loud noise

While the room was clean and the front desk clerk was friendly, this hotel is in very, very serious need of an update. Things in the room were broken (a shelf was hanging off a wall, there was no bar on the toilet paper holder so the roll of paper was just sitting on the sink, there’s no drain cover in the sink) or so poorly maintained that it was quite depressing to be there. We will most definitely look for better accommodations if we are ever in that area again.

Old facility and not maintained well..

Probably the worse motel room I’ve ever seen. Sink was plugged. Vanity cabinet is broken. Coat rack broken. Night table had something spilt on it and wasn’t cleaned. Bathtub was in bad shape. Bathroom ceiling was in bad shape. No remote for tv. Not a nice neighborhood!

Wouldn't stayed here if I had more option

First off the front desk employee, Sophia, was very kind, understanding, and tried to be as helpful as she could. Don't be fooled by the pictures on Expedia of this hotel. It was atrocious and our family and two others were working to get refunds after seeing their rooms. We reserved two rooms and collectively we ran into the following issues: damp and musty air in the rooms, no screens on windows and window frames cracked so bugs could come in, faucet handle fell off, cigarette burns in the sheets, dried paint on the comforters, mystery meat frozen into the frost in the refrigerator freezer, red stains on the floor, strong offensive odor that would not have made sleeping possible, pillows that were filled with next to nothing in terms of fill, two towels for a 4 person room, and I could go on. I reserved through Expedia and upon being there for mere minutes we asked for a refund but the manager is only on site between 1:00pm - 3:00pm. Expedia could not get a hold of him due to his schedule so I was NOT ISSUED A REFUND. The manager denied the refund. Expedia gave me a $50 in OneKeyCash, but this does not cover the $225 I paid. Extremely disappointed with this hotel and with Expedia.

The staff were nice I booked a hotel for two adult 1 queen bed, b ur there was only one pillow. I wanted to go ask for another pillow but since we were staying not for long. I didn’t but still why was there only one pillow????

Nothing

I'm sure this was a nice place to stay 30 years ago. New flooring, fresh paint and a repaved parking lot could freshen it up a bit.