HomeTowne Studios by Red Roof Covington, GA

Good for the price!

Very good for a value hotel. The staff was exceptionally helpful. The room was fine. Very clean. The AC was cold. I felt safe and slept just fine. Nothing to write home about, but exceeded expectations for the price.

I made the reservation for my brother and when he came to the property there was no one in the office so he could not check in. I’m very disappointed and will not be making another reservation with that hotel. How can you sell a room and then have no one there for people to check in?

The manager and the clerk were very helpful. They answer all the questions. They were very polite. They tried to help on everything we need, but the rooms need to get clean better. Make sure that when attendance leave they change all the cheats for new attendance. Need to Fugate more often cause the room was infected of roaches. They need to check their rooms more often for clean towels. Other than that, it was OK.

We ( 2 ladies) arrived around 2:45- I had requested a handicap room. Or a room with walking limitations. I got a second floor room with no working deadbolt, dirty towel. Grime an dust everywhere. Then we got locked out and had maintenance call kick the dust I have photos to probes is.

The room was okay , smelled really bad , after three days of constant cleaning the smell went away , it smelled like weed really bad . The staff is great , the kitchen is great , very useful . Parking is great during the day , if you arrive late , know that there is no reservation on parking spots , you have to park all the way in the back . Honest truth

This property is not available for late arrivals. My husband made a reservation. When he arrived late in the evening, the desk was closed, and he was not able to get his room. He had to sleep in the car. We have not received a refund.

It was a short trip. So this place was perfect for us.

I would never use hotel.com ever again

Roaches in room also guy at front desk has weird energy about him / lady at front desk seems to be cool with pleasant attiude

This hotel is more like an extended stay and the room didn't have any toilet paper inside the room and the blanket was not clean so I ended up checking out the same night I couldn't stay there.

We had roaches and bugs coming out of the wall

Room was clean and neat

The hotel overall was ok, but how do you make your guest take their own trash out? And we had 4 people in our group, yet on 2 towels and 2 wash clothes. I also believe the deposit should be the first thing mentioned when booking. A $100 bucks is more than the room for a night. Its crazy.

No one was at the check in desk

It was so scary I left

Passable

Exceptional

Booked a room traveling through , trusted Expedia , didn’t realize it was a non refundable room, walked into lobby which was filthy , lobby bathroom was out of order , the sorry excuse for a coffee table was completely empty and looked like it hadn’t been touched in months . I saw a roach crawl across the floor . There was a sign on the wall that said we will be conducting background checks for our guests and can refuse service at anytime . The parking lot was full of trash and looked like abandoned cars as well as unhoused people , overall the area and property felt very unsafe for traveling families with an autistic child , left after not even being acknowledged in lobby and tried to call Expedia to ask for help with a refund , they called the property in which the staff lied and said we didn’t even get out of car ! And then they told us sorry there’s nothing we can do about a refund because the lady at the property refused to refund us ! Overall experience with the property and Expedia was awful and disappointing! I also asked for a manager from Expedia to call me and was told I would have a return call within an hour which I never received !

Bad