Hampton Inn & Suites Dallas I-30 Cockrell Hill

Excellent customer service always friendly and very helpful. Room was comfortable and location is near everything you might need and the highway

Customer service was amazing, one of the best I have experienced. Room was clean and comfortable and place was close to everything you might need.

We had the best experience. The hotel was clean. The staff was friendly and helpful. The breakfast was very good. Would definitely stay again.

The hotel looked a little dated needed to be refreshed. Carpet was torn between the living space in the bathroom area furniture had scuffs and scratches just looked it.

Good

Loved the cleanliness of the hotel. Will definitely book this hotel again!

💎💎💎💎

Wonderful staff and customer service. Clean rooms and facilities. Breakfast was decent and not the same every day. Location access is a little weird. Its behind a gas station and some restaurants and getting in and out is a little tricky sometimes.

I recommend this hotel to my friends and family. I really appreciate the front desk lady. I just wish I got her name, she was very kind. I give it a 10 rating 👍

Property front desk associate very helpful and informative.

The pillows and sheets could be better

Very clean and comfy. Roomy bathroom. Comfortable beds. Breakfast was great! Staff were very helpful. Location perfect. Needs a hot tub ?

Great place to stay. Area was great, many restaurants and different stores. Staff was great, room nice and clean. I would definitely recommend.

Everything Nothing

Everything was great and very nice

Location N/A

We also had problems with the air conditioning. It was stuck in Auto mode at 68°F, and we could neither turn it off nor adjust the temperature. We reported this to the front desk. A staff member came to our room and tried pressing the buttons, but the issue remained unresolved. Since the system was in Auto mode, it would sometimes stop and sometimes start running again. Unfortunately, our concerns were not properly understood, and the problem was never fixed. Another issue was housekeeping. Before leaving for the day, I requested room cleaning and even reminded the front desk because the housekeeping staff were working in the room next to ours. We were assured that our room would be cleaned. However, when we returned in the evening, the room had not been serviced. I reported this to the front desk again. The staff member on duty was helpful and provided fresh towels, but the room itself was never cleaned. Overall, our main concerns were the closed pool, the malfunctioning air conditioning, and the missed housekeeping service.

Todo fue excelente

Would stay there again.

Great