Intown Suites Extended Stay Dallas Tx - Park Central

Good

Bad

Only one burner worked on the stove top. The window blew completely out of frame when the wind blew twice. Night Staff offered master key instead of letting me in my room when replacement key wasn't available because he didn't like to go upstairs, so much so he put on gloves just to open my door. It was very unsettling. On top of that management confused check out date smh I don't know how, but rudely called the room two days early requested payment or "be kicked out" once she realized her mistake my 73 year old father was not apologized to but was rudely told he could find somewhere else. After that situation management showed up the next morning "stating smoke detectors was going off from smoke coming from my room. I work from home so she interrupted my meeting by then making accusations that I was smoking in the room. She then called another manager to come and "investigate" invaded my privacy because they felt lije it. I knew she was making it up because a little later during the day. when the next door set off fire detectors the whole fire alarm system reacted you could hear it loudly thru out the building. I never let them know I knew she was lying about smoke detectors going off in my room. I just report issue to Customer Relations I hope they fix the issue thru training

Poor

Offered facikities Refrigerator needed defrosting before use which took 12 hours. Had to launder towels and sheets myself because cleaning staff came once in a week. TV streaming was offline for several hours at a time SEVERAL times

Refrigerator needed defrosting before use which took 12 hours. Had to launder towels and sheets myself because cleaning staff came once in a week. TV streaming was offline for several hours at a time SEVERAL times

The drug addicts and prostitutes

None of it, it's like a prostitute and drug heaven The drug addicts and prostitutes

Bad

Peaceful

Pleasant

Too many people on government voucher making a bunch of noise in the rooms.. above and next door

Nice

Exceptional

The stay was decent. The room was not clean, my wife once we checked in had to buy cleaning products to clean bathroom and under both beds was trash, house keeping came but did not mop vacuum floors nor clean bathroom etc.property has so many rules that make you feel like once you pay and make one mistake you might be asked to leave, that was always hanging over our heads so we choose to ck out could have extended but didn't feel wanted. Read above

Poor

Read above

Everything

Great

Exceptional