Extended Stay America Suites Dallas Greenville Avenue

The room did not smell as clean as it should have. The locks on the door didn't seem secure enough. No ice machine and the grab and go breakfast was mostly processed sugar.

It was impressively clean! Will stay again!

Everything else was fine.

In the morning, while I was taking a shower, a strong smell of weed came through the bathroom vents. The bed was rock hard, and the pillows felt like a flat sheet stuffed with a few random pieces of... cotton? Truly terrible

I’d like to start with this place being littered with sketchy looking people posted all around the building an outside. There was nobody to check me in to the hotel. Then charged me for a room without me being checked in.

Blankets and furniture were stained. Staff was not polite at all.

The room has nothing. We have to go to the loddy to request everything basic, like towels, hair dryer, cups, glasses etc. & bring them to our room ourselves. The room has a table but not providing chair, not even one. The elevator takes a long time to close the door, looks like it can go out of order anytime. The room key card doesn't work all the time. They only serve coffee every short time in the morning so basically no breakfast provided. The hotel needs serious upgrade. Hallways are dark, doesn't feel safe at all. Find somewhere else if you can.

Cleaner knocking our door at 09:00 and asking if we where checking out when check out time is 11:00 not very good

Clean rooms Yes, I do not like the fact that the fire alarm went off for 12 hours straight on June 6, 2026. It began at 10:45 PM and didn’t stop until 11:00 AM the next morning then the assistant manager had an attitude because I asked to be given a refund so

It was clean, the staff was pleasant, and parking was good. I would prefer more lights in the hallway and security cameras on every floor, and security guard on site. Other than that, it was peaceful, nice quite atmosphere. I would stay there again.

The room was very dirty and it smells bad was very bad at me and everything was dirty blanket pillows. Everything was very very on bad condition.

Nothing the staff was rude. There were roaches and bugs in the bed. I would never stay there again. I did not like the fact that when we found the roaches in the bed and the bugs and we asked if we can get the bidding changed, they said no we have to wait for 14 days

Us

The staff Really don’t have any complaints

i didn’t like anything about my stay the smell

Nothing How nasty it was …. Nasty furniture, towels and etc. not what’s on pictures. Also there were ROACHES

Clean quick n quiet

Huge section of black mold in the shower

The whole hotel smelled like cigarettes and weed, which caused me to have an asthma attack. When I went to my room, it was dirty, holes in the walls, toilet was broken. I requested to be reimbursed for my stay which was granted by the unprofessional hotel clerk. I was still charged by the hotel and booking.com. Nothing dirty run down hotel also found bed bugs on the mattress.

Hotel is very outdated and said it had breakfast to go but only had coffee right at the lobby entrance. Otherwise it is OK for budget friendly hotel.