Tru by Hilton Dallas Downtown Market Center

Good

I was treated well at the front desk by Jay. Extremely helpful Didn’t realize it was right on the highway. Very noisy

Exceptional

Breakfast was TERRIBLE! Same food both days, no pancakes or waffles as advertised. Two hot choices, muffins, oatmeal, or cereal. I would not recommend this hotel and definitely will not stay here again.

Good hotel with great , wonderful staff - the front desk guy and girls were super friendly and helpful - loved the pool table in the lobby - breakfast was also good

Hotel was nice, room was spacious and clean, conveniently located near attractions/food, walkable to downtown. breakfast was good staff was friendly. Rooftop bar was nice with great views facing downtown. Pool table was a nice touch. Would definitely stay here again. The parking should be free but at $15 a night it was cheap compared to other hotels in area

Exceptional

Cleanliness, friendly staff, and rooftop bar

Good basic hotel, staff are helpful, nice roof top bar and free pool table in the lobby, Rooms are basic, but clean and suitable. Shower wasn’t particularly strong pressure. Breakfast was also not great quality. On hotels it says there is an arcade/games room. This is not really true, they have some board games in the lobby, so a bit of a misrepresentation.

Clean and good location

Our stay was absolutely wonderful. We especially enjoyed dining at the on-site restaurant and had a great overall experience. I would highly recommend this hotel to other travelers.

Breakfast wasn’t as awesome as they talked about. It didn’t really have any selection.

Same breakfast every day. In the room is difficult to work in parallel (two people).

Exceptional

Lovely hotel, friendly staff, great room. It’s slightly out of town do you will need a car or uber. Be aware the hotel is next to the freeway and traffic noise can be very loud. Breakfast provided, simple but hit the spot. The freeway noise was very loud - I know this isn’t the hotels fault though.

Improve the parking situation

There are plenty of parking but they create artificial crisis by blocking most parking for valet. I feel their main business is the roof top bar and not focused on guests. Breakfast is low standard, a motel breakfast is better. I am extremely disappointed and wouldn’t recommend.

Clean and safe

Stellar. 10s across the board

Our room had a few lights not working. The fan extractor in the bathroom was not functioning causing the mirror and the bathroom to be very foggy. The pancake machine ran out of pancake mixture and asked the attendant for more. The attendant didn’t even let me finished asking what I needed and responded very rude saying he was working on it. The attendant at the lobby was very professional when checking in and out.