Hawthorn Extended Stay by Wyndham Dayton

Pros- Quick check-in Friendly & Helpful Front Desk Clear directions to our suite Well lit paths & patios. Large building & suite numbers Well-kept grassy areas, pet clean-up stations Pool upkeep, outdoor chairs and picnic tables Breakfast was delicious with a good variety and fresh fruit. No Bugs- anywhere Quiet, peaceful neighbors Reasonably comfy beds, pillows. A '15 min til check- out" call Check out went smooth, we received our deposit back. Cons- Overall impression of the room- dated, shabby, visibly dirty surfaces. Ripped/ stained side chair Odor that identified itself somewhere btw moldy food & mildew Having to switch out the room keys on day 2 Bathtub/Shower looked atrocious due to peeling tile. Floors & baseboards need replaced, Cabinets could use a scrubbing, new fixtures and a finishes. The stove was usable, but didn't scream modern nor particularly safe. There was a full pizza forgotten in the oven from Lord knows when, but the stench led us to believe at least 2 weeks. The fridge stayed cold, but needed a good scrub down. BYO- cookware, cooking supplies, utensils, dinnerware, dish liquid, trash bags, pillows, TP, Paper Towels and cleaning supplies plus any shower/ hair care needs and equipment. We may stay again if needed, now that we know what to expect

The staff was friendly and close to highway Extremely sorry and everything was and outdated. Cigarette bitts and weed butt all over

The only good part of this place was the swimming pool and basketball area. The breakfast is nice if you don’t eat the eggs. They come hard boil in a packet and taste like rubber. I stayed with them with my children for about 3 weeks. Since day one I had complained that my kitchen sink was leaking. For nearly a week I had to put towels down on the floor just so nobody would fall. They came to fix it but all he did is slam a bandage on it. Not even 3 days later the garbage disposal was backing up again and the sink wasn’t the only thing leaking. Now the dishwasher is leaking through the cabinet. Tried repeatedly to get them to fix it or just move us to another room. The head manger wasn’t having any part of it. They wanted to keep asking is that the only problem???? Like that’s a huge problem. They’re more concerned with fixing up the rooms they want to and not fixing the ones that need to be. If you have kids I would not stay here unless you want to keep them right up your butt so the office won’t call on them. They over exaggerate what the kids are actually doing and that will give them an excuse to kick you out.

Exceptional

Not applicable. I couldn't stay at this property. I saw the signs that said privately owned. The entire property gives off vibes of drugs and prostitution. I found out from locals that is exactly what it's reputation is know. None of the pictures on the website are current. Those pictures are misleading.

Nothing The pool water was green. The room smelled of urine. The toilet was broken. The bathtub was dirty

When I first came in my room, there were nats on the bed which means moisture is around somewhere, then not even two hours until check out house keeping was knocking on my door and even tried opening the door.

Costumer service

Hot breakfast nice Pool water was Dark Green, BAD!!!! Room too far from car/parking.

The lady at the front desk There were cleaning ladies cashing the police on residents. Resulting in a400$ ticket for me pulling out the driveway with no turn signal. Sure I could of used it but why are they calling cops to cash in on traffic citations. ? no thanks

The lady at the front desk There were cleaning ladies cashing the police on residents. Resulting in a400$ ticket for me pulling out the driveway with no turn signal. Sure I could of used it but why are they calling cops to cash in on traffic citations. no thanks

Superb

Passable

Space and front desk worker. The workers smoked near the rooms hopefully not to keep the deposit. Also rooms were poorly cleaned lots of stains on the beds and couches. The floors were obviously neglected i couldn't take my shoes off. The police were always either sitting in the next parking lot to write what everyone explained as" petty traffic citations for out of town guests" . Sadly it seemed they were also being called by the workers on other guests which was slightly confusing.

Front desk staff

The room had red marks in the kitchenette, spider webs, excessive dirt buildup and a smoking smell filled the room. The staff was nice and told to offer me a new room but I respectfully declined.

Bad

The room was much larger than I expected and the bathroom was probably the largest hotel bathroom I've ever been in. My only complaint was there were no cups in the room either with the coffee maker or in the bathroom, but we also grabbed a bottled water from the car and used that instead. (And we didn't ask the front desk for it)

DO NOT STAY HERE!!! Staff was rude, rooms totally disgusting! The resort has NOT been remodelled since the 1980's. Pool was not working. My room had NO plates, NO bowls, NO, silverware, NO pots or pans. Mirrors were not wiped. The upstairs toilet had poop in the toilet. We share the room with a couple of bees. There are cigarette butt all over the property - like it never gets cleaned up. Beer cans all over the parking lot, we saw "needles" in the grass, vapes outside people's door. We felt very unsafe and everything was so gross and dirty. I wished I could leave but since I prepaid I could not. This is the grosses placed I have ever been.

"Well, mama, I have been here since this morning and just got back."