Holiday Inn Express & Suites Dayton Southwest by IHG

Exceptional

The carpeting in our hallway and room weren’t very clean. The elevators were dirty. Staff was very nice and helpful. Breakfast was very good, and area was clean. Aside from the carpet our room was clean. It was worth the price we paid.

Bad

Maintained, and always eager to help. The food was great and anything one could need the staff was always helpful. I wanted to thank everyone individually, but I was unable to so from the bottom of my heart thank you for a wonderful week and anytime I stay in Dayton it will be with Mr Lewis and his staff. I apologize for not mentioning everyone individually, but know I remember you. Thank you for everything.

Good location The pool was down one whole day and only one elevator working the over night desk worker was very rude

Superb

Receptionist was very friendly and helpful. Overall stay was great.

I enjoyed the Dove products from hand soap to shampoo. John, the desk clerk, was very nice.

Experience was great, thank you.

Exceptional

Good

The breakfast was incredible! Kudos to the chef, it was the best hotel breakfast I've ever had! My room had ants in the bathroom. I told the front desk the next day, they said they had pest control out prior to our arrival and that it clearly didn't help. She was going to give me extra points but she did not follow thru.

The bathroom had hair on the floor, and small bugs on the counter. The noise from outside highway traffic is very noticeable and there is a train that frequently blows it horn so bring ear plugs to actually sleep.

Filthy pool

Everything Nothing

I liked the location. It was close to gas and food. Shopping was like 1 freeway exit away. The room was clean and comfortable. The staff was extremely helpful and friendly. The beakfast was fresh, hot, and bland. I also wish that there were trays either in the area or one in the room that I could have easily transported my food with.

Exceptional

Staff was super helpful and friendly.. but the actual hotel has seen better days.

Exceptional

Very good