SpringHill Suites Oklahoma City Midwest City/Del City

To get a refund. Staff continues to hang up on us.

breakfast and location was great! close to shops none

Exceptional

Good

Very friendly staff, both check-in and breakfast!

Exceptional

Clean and convenient to restaurants. Staff was friendly. The price for one night was too high considering the closeness to an AFB with fighter jets flying over late at night.

Room was a nice size and cold AC! Breakfast was great with different options everyday.

House keeping did not clean room no clean title 😒 power win out for 8 hours no ac I will be back people party downstairs all night.

Very nice staff, room was great 10/10 on cleanliness

The staff were friendly and accommodating. The hotel was also very clean. The property was well kept

The young man at the front desk with dreads was very helpful. The cleanliness! The lobby smelled amazing.

They don’t clean your room unless you book a 3+ night stay. We didn’t have any towels changed out our 2 nights because of that. We called down to the front desk to get more and they just said “we’re out”

Cleanliness, spacious comfortable rooms. No road noise. Plenty of EV at the hotel next-door. Breakfast is overrated, but acceptable. Breakfast staff were vey nice. The desk service was really bad the evening we checked in. The ladies were chatting and joking rather than assisting us. We had to wait much longer than was necessary. It was challenging getting on to the Bonvoy WiFi. I called the desk from both the room phone and the main line multiple times, there was no response. When I finally got a response I had to wait and wait till I hung up. Finally called the main Bonvoy help line, and that took awhile too. Marriott needs to make room WiFi easier. Air conditioning on the noisy side. Beds were not made, unless requested, which is a bit much when the hotel is on the expensive side.

Had great conversations with all of them!!! Very helpful to our baseball team that stayed there!

Great for what we needed. Kids enjoyed the indoor pool

When i turned in my keys, the hotel tried to charge me for the room again 5 times even though I paid on booking.com in advance.

Everything was great When i turned in my keys, the hotel tried to charge me for the room again 5 times even though I paid on booking.com in advance.

The lobby and my room were excellent, the hall way smelled off. Everything else was great, wish I could have stayed there longer!

Check in took half an hour due to system issues. 2 floor smelled terrible due to “floors being cleaned” a/c didn’t work and had to switch rooms. Fridge was warm. Billing issue at check out and had to wait in line which took another half hour. Pool was small.