Denali Princess Wilderness Lodge
About Denali Princess Wilderness Lodge
The property comprises 666 cosy units. Those staying at this establishment may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception desk is not open throughout the day. A fee may be chargeable for some services.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Concierge
- Self-service laundry
- Multilingual staff
- Wheelchair accessible
- Elevator
- In-room safe
Reviews
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Cruise passengers get their luggage delivered to their room, but if you're not with the cruise ship, you have to carry your own luggage across the property. They don't even have a luggage cart for you to use. The room was acceptable, but the bathroom was not. There was mold in the caulk around the tub and bacteria growing on the bath mat.
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Check in took a long time, because of the huge tourist buses and groups. We went to our room and someone else's luggage had already been dropped off there, which was annoying, but an understandable concierge mixup. The place was very clean, and all of the shops on site were touristy, but not terribly expensive for what you were getting. Surprised there was no free-continental food option (or at least coffee...) for what we were paying, but it's location right next to Denali National Park was fantastic.
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We came at the end of the season and a lot of things were already shut down or shutting down during our stay. It would have been nice to know this in advance. Also they let staff go early for the end of season so our room did not get made the last two nights. Even though the hotel was still at 98% capacity. Again, would have been nice to know this in advance.
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The sheets had not been changed from the previous guest and the bed just made up and one of the pillows had what appeared to be horrible urine or something all on it that was covered by the zipper cover but showed up on that and the a pillow case on top of that! The sick area was not even wiped down from the previous guest! At 694.00 for 2 nights I expected Way BETTER! No offer of any price adjustment other than 2 25.00 gift certificates for food.
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The property was well maintained, staff was helpful. Great location with shuttle bus to park entrance and its very close to the park. Property had several convenient restaurants and gift shops.
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Room was a bit outdated, but clean & comfortable and nearby restaurants were convenient and good.
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Great location, outlook and facilities. Staff were very friendly and helpful. Recommended.
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Property had several convenient restaurants and location on the river near the park entrance was perfect.
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Very nice property with lots of restaurant options on site. The village across the street gives even more options. Beautiful scenery all around.
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Would never recommend this place to anyone, booked it 4 months in advance. On the day of checking in I was told that they are moving me to another property as they had double booked. I go to another property and they keep on messing up - keys not working, rude staff, extremely dirty room - we felt like there was a dead rat in there as it was smelling really bad. But they did not care. I was traveling with a kid and staying in an unclean room was really discomforting. All the properties near the Denali park entrance are owned by a few and they take advantage of this.
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Great location with shuttle bus to park entrance.
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The property was well maintained, staff was helpful, it was convenient having good restaurants on site, the shuttles were great as was pick up for the tours.
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Great stay! The only downfall was no refrigerator- which I needed for medicine. Would be good to put one in.
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very helpful to going to Denali National Park.
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There were so many amenities in place that met every anticipated need of their guests! Staff are incredibly friendly. Love it there!!!
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We reserved a deluxe room and received a very average room. 2 beds, 1 shower, 1 toilet, 1 sink. The room was way in the back of the property.
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Large main lodge with lots of seating and ambiance decor. Our room was nice size, updated amenities with great view of Denali Park mountain range and river. Shuttles were nice going around property. Mark was a fun and talkative driver.
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Great food, several restaurants on site, and several gift shops as well. Very convenient location, free shuttle to Denali park. We have our own rental car, many parking space.
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Princess Wilderness Lodge overbooked and cancelled our reservation 3 days before our vacation. This impacted excursions we had planned. I called the front desk for help with how to handle the excursions that were impacted and was told a manager would call back and assist. No one ever called back. Was told by the hotel that we ended up in that Princess overbooking last minute happens on a regular basis. Extremely disappointing experience. Book with caution!
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Excellent facility! Beautiful and clean grounds.