Sonesta Essential Des Moines

Clean room, the staff was nice too.

Inside, the carpet felt sticky, the hallways were dark, and there were some questionable people hanging around the property. Overall, the atmosphere felt uncomfortable and honestly a little scary, especially while staying with family. The breakfast in the morning was decent, but seeing guests walking around barefoot with no socks or shoes was pretty disgusting and made the whole experience feel even less clean. Overall, this hotel needs serious attention to cleanliness, security, and general maintenance. I would not feel comfortable staying here again.

Hotel is full of long term tenants. Hallways smell like marijuana and other drugs being burnt. Police were called to remove drunk occupant at 2:30am which turned into a standoff. The room above us had a huge fight that woke us up at 2:20am. This hotel is not safe. We left at 2:45am and continued our drive to the east coast. I am requesting a refund.

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Excellent place to stay

Location was the best Breakfast ran out of things multiple times and when I asked the staff they pointed at each other but eventually things got done.

Hotel smelled like ganja.

Excellent for a family of 6. Room was very clean and had a good size mini fridge. Sadly no pool.

very nice hotel for the price which i booked at the last minute. only issue was some stains on the floor of the bedroom, dust bunnies in the bathroom in the corners, and breakfast was minimal. no eggs, no pancakes, no sausages, and only 2 bagels.

Our room was dirty upon arrival. We were there for less than 7 hours. Dirty room. Lacking food and the elevator

Room was alright. The breakfast wasn't very good.

The beds are comfortable and items in the room are helpful. The room smelled awful. Like extreme soaked humidity or someone cleaning with a dirty wet old cloth. Cleaning is terrible.

It was close to food and gas. Location seemed good. Bathroom was tiny and needed some updating.

Cleanliness, amenities, value for the money. Was looking forward to a more robust breakfast.

Good affordable price

Good

Run down. A lot of shady looking people staying there. There was no coffee maker in the room. Saw a hit and run in the parking lot.

Clean and comfortable and a good price Smelled like smoke in some areas of the halls and the breakfast was disappointing

Good clean room. Fast checkin.

Facility was very clean ! Staff was courteous. Rooms are well maintained and updated. Noise. A Visiting group of, adolescent, soccer players from Africa, here for a workshop were very rowdy until 11:30 pm. Playing soccer in the halls of the third floor. I could not get to sleep until after that time. They're chaperones did not quiet them down until after 11 pm. Staff did not intervene. Immediate grounds are well kept, however the boarder areas shared by adjacent properties, and surrounding, other properties are cluttered and weedy.