Studio Inn and Suites at Promenade Downey

Staff was great and it was very central to shopping and food while traveling for business and close to our warehouse.

Manager and staff are awesome

No shampoo in the dispenser, had my own though. Other than that all was good.

Clean room

Ok place to stay if you need a good quick spot. Air conditioner kept turning off.

Smells horrible

De nada sirve que se vea bien afuera si la propiedad no es nada de lo qie ofrecen esta super sucio huele mal no lo recomiendo

Does not provide not even one bottle of water for the first day No hooks in the bathroom Bath Towels are super small

Too noisy couldn’t sleep

Staff amazing

The new room was clean. Only thing there was mold on the ceiling of the shower. Also noticed it around the windows. That is something they need to correct before someone gets sick.

Room was clean but the AC filters were disgusting and full. It clogged the shower trying to rinse them out. Shower gel in shower was completely empty. Other than that, room was very clean and parking was perfect. Staff was exceptional as always.

What I liked about this hotel was the attention to detail that went in to cleaning and maintaining the property. The room was very clean and orderly. Also the check-in manager was very friendly and helpful. It's obvious that the hotel is managed with care and a focus on an enjoyable and satisfying customer experience. Highly recommended.

We booked this stay last minute and felt it was a good value for the price. The room was comfortable and had everything we needed for a quick overnight stay. We especially liked having access to the pool during the hot weather, and the location was convenient for our plans. The pool area felt a bit dated and was mostly shaded by late afternoon, so it got chilly pretty quickly after 5 PM. Parking can also be limited when the property is busy, and guests may need to park toward the back of the lot.

Todo muy limpio

nothing

Enjoyed my stay here, would stay again.

You can hear people arguing on the other room, very uncomfortable night

Booked this hotel last minute as our typical accommodation was completely booked for the weekend. It’s always a bit nerve wrecking booking a new stay as someone who is pretty particular about accommodations. Doesn’t have to be a 5 star hotel, but clean at minimum. Unfortunately, this hotel dropped the ball completely in that area. Upon arrival, the remote had a sticky, red residue on it. Which is an indication that housekeeping did not wipe down the remote which is pretty concerning. The shower wasn’t cleaned properly & the toilet seat had a brown colored substance on it. As I mentioned previously, the star of the hotel isn’t as significant, but it should atleast be clean and comfortable for the guests. We were very disappointed in our stay. Cleanliness is very important and I truly hope that this is something that’s addressed with housekeeping. The price we paid was not at all worth it. I would agree with a previous review that this is somewhere to book if you only need an emergency stay for a few hours, definitely would not book overnight.

Not enough parking