Extended Stay America Suites Atlanta Gwinnett Place

Poor

Superb

Disappointing

It smelled really bad couches was broke door would not shut. Elevators got stuck

Nothing It smelled really bad couches was broke door would not shut. Elevators got stuck

Bad

Wasnt even able to stay let me book just to not have any rooms available & the manager was very rude Nothing

Exceptional

The only thing I like about this property is the location. It’s so close to many restaurants, cafes, markets and more. I was disgusted with this property and really kept to self because I was traveling with family. I did bring some things up to front desk and they would tell me about housekeeping and cleaning is this day and that day. Clearly this hotel only clean what you can see. The amenities were worse lol I thought I was going to book a really nice hotel (high price) and got to relax by the pool, fitness center and office for my remote work but it was disgusting everywhere from the look to the smell. One of the front desk told me that it smells like that in the Terrance level because dogs were down there, which I didnt know what he meant but maybe since some guest has their pets with them I figure maybe they had their own area? Again I don’t know, couldn’t really complain because again I was family and when I did say something to front desk, it was just all a whole bunch of blahs lol I haven’t tried the breakfast yet but hmm I don’t know about that lol let’s see if I can update this later but overall my rating for this “expensive” hotel is 2.5/5

Exceptional

Staff was lazy, rude and not attentive at all. I had 3 pets prepaid and was not allowed to stay. Went up the road to Braselton and stayed at the Nrat Western and was treated like gold!

Convenient location Bad smell, slow to check in, Cockroaches,

No Good breakfast at all. The shower pipe was locked to outside of Bath during my shower time and I had to dried up with towel more than Ten times. it was Very Bad situation in my travel experience.

Exceptional

Very good

Superb

Good

Exceptional

Smoking and weird smell all over the building and no luggage trolley , sofa matress has stains and bathroom has only 1 mini shampoo which is for only 1 person hardly and we're 4 persons and grab n go breakfast was terrible , there was no muffins and coffee was about to end

Everything