The General Palmer Hotel

Very friendly and accommodating staff. Beautiful & clean room!!!

We loved staying here but the train whistles early in the morning ensure a guaranteed early start to your day. We were getting on the train one of the days but the other would have liked to of slept in a bit. Not the hotel's fault though

We have stayed here twice. Highly recommend this property. Oksana who helped us check in both of our stays made the experience perfect. She is super friendly, makes you feel at home and is very helpful with recommendations for dinner as well as making us a reservation. Parking is easy and close. The checkout lady was also pleasant and helpful making us fresh coffee early in the morning to get us on the road.

The General Palmer was an awesome hotel. I loved the historic aspect of the hotel, especially the elevator. The outdoor seating area overlooking the mountains, downtown, and the Durango and Silverton railroad depot was great too. The breakfast in the morning was good also.

We have stayed at the General Palmer multiple times over 40 years and wouldn’t even think of staying anywhere else in Durango.

We had an absolutely wonderful experience.

Great location, good parking but not a great value. The sheets were stiff and pillows weren't comfortable.

The location is unbeatable — right on Main Avenue, steps from the Durango & Silverton Narrow Gauge Railroad, and walking distance to everything worth doing in town. The Victorian interior is stunning without feeling like a museum; antique furnishings, a classic two-person elevator, and beautifully appointed rooms with pillowtop beds and Egyptian cotton sheets. Breakfast is included and worth waking up for. Staff is knowledgeable, warm, and attentive. And the small touches — freshly baked cookies and coffee served every evening — are the kind of thing that turns a good stay into a memorable one. This is the rare historic hotel that delivers on its promise. If you want character, comfort, and a location you can't beat, the General Palmer is the easy choice in Durango.

Nathan and Amanda were wonderful at the front desk! Very helpful and responsive to anything we needed. Very sweet, loved having coffee in our floor and coffee with real china cups in the lobby.

Very friendly and helpful staff. It was so nice to be able to park at the hotel early in the day so we could visit the town and ride the train even though we weren't checking in until later that evening. Restaurants and shops are very close, everything is walkable. Our room was very nice and breakfast was great. We had a very enjoyable stay.

Great vintage hotel. Located right in downtown and next to Silverton train.

Everything was awesome! Great location and the staff was incredible!

Location was perfect - to close everything we wanted to o experience.. Chandler at the front desk was amazing. Highly recommend this hotel if you stay in Durango.

room was spotless, breakfast was good, cookies were yummy and the best thing and the incredible helpful polite and wonderful staff.

Beautiful hotel, great location, friendly staff. Will definitely stay again.

Rooms are super nice

The hotel was wonderful. Impeccably maintained. Travis was so gracious and helpful. If he is an example of your staff as a whole — and I bet he is — you are in great shape!

Hotel has a 1800s charm along with the amenities you need to enjoy your stay.

Charm and breakfast

My room was beautiful and clean. The staff was wonderful and very helpful. Parking was available on site. I really enjoyed my stay.