La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint

I’d really like to give a good review simply because the staff was great. Every person we encountered was kind and helpful. That, unfortunately was the only positive. The hotel is very rundown and needs to be completely renovated. The lobby and elevator smells, the carpet is gross, a live roach ran across the floor the second we opened the door to our room. (I will say that was the only live bug we saw during the stay, but still, not a good first impression.) Only had housekeeping once for a whole week stay, despite several requests. I’m pretty sure there’s mold in the room we stayed in, as it was so humid even with the AC on full blast.

The outside if the building needs to be redone and so does the rooms. Granted the inside was clean but the bathroom did have some mold

Property was not worthy at all I don’t care how cheap do not go here if you are traveling solo or with children and young adults. I checked in and check out in less than 30 mins.

Helpful and nice Staff

Everything was good. No complaints

Convenient location Needs update and maintenance, carpet in hallway trip hazard it's wavy like it has water damage. Room key didn't work front desk said it's my cell phones fault when I didn't had it near my cell phone. Dogs next to our room and across our room barking. Breakfast had no bread or pastries only scrambled eggs, sausage patties. They fully charged the $75 security deposit including the room charge to my credit card, still haven't received my security deposit back even after calling and messaging looking at online reviews, a lot of guests complaining about not receiving the security deposit back. I will put in a complaint about them.

Excellent Front door Staff

Little run down but still very nice

The breakfast was very limited, not much to choose from and the shower in our bathroom was still dirty from the last guest that checked out, so clearly was not cleaned

Very clean and nice hotel. Comfortable room. Very nice staff.

The hotel was outdated. The carpet in the hallways was smelly. Our actual room was pretty clean and was good. But the worst part was I had to put a $75 deposit on top of the room fee, and almost a week later it’s still not been refunded. I was told by the girl who checked me in the deposit would be refunded within 24 hours of checking out. It’s been almost 5 days and nothing. Then again the girl checking me in was on her cell phone the entire time she was checking me in and never made eye contact.

The room was large and spacious. The complimentary breakfast and good. There was a nice courtyard for sitting. The pool area looked well maintained, however, we didn't stay long enough to enjoy it. Overall, it was a great stay for the price.

Good experience. Front desk clerk was real helpful

General Manager was rude and not understanding when it came to my hotel payment being paid an hour or two after check out for my next day stay. Also, as a member of management you should not wear clothing were you tattoos are visible. It is very unprofessional.

The room was comfortable.

As with a lot of the hotels we have stayed at lately, they are in need of much better maintenance. I don't know if the hotels are trying to save money or what. I just felt like the management didn't really care about how well it was taken care of.

I enjoyed my stay at the Laquinta. The room was clean. The hot water didn't take long to get hot. The beds were comfortable. The TV selections were good. I would highly suggest that there be a non-pork meal item e.g. turkey or chicken sausage for breakfast.

Don't stay here. Other LA Quintas fine. Thus one no one gives a darn. Didn't sleep due to noise and drunk people. My light bulbs died 3 days ago in bathroom . I told them immediately. When I left today, still not fixed. Only spruce up room every 3 days. Breakfast very little juice and machine didn work.

I would never stay at this LaQuinta again.. Scary property,unmaintaibed and up in clouds. My car was almost flooded in parking lot during storm. Lots of drunks on grounds. Loud and not quiet during the night. Got very little sleep over 7 days.Never at this site again.