Towneplace Suites Eagle Pass

Staff is very friendly. Rooms are very clean.

The bed was comfortable, the breakfast was delicious, and the lady cook was very friendly. The bathroom was very dirty, there was excrement in the toilet, there was hair in the shower, and when I walked in, it smelled awful. The receptionist wanted to charge me again because they "couldn't find the payment" (I used to work in housekeeping, so I know what it should look like).

Great clean rooms and soft beds and great breakfast and excellent customer service

From the front desk to the room and breakfast, the stay was wonderful!

Great Hotel

Very clean

Location Bathroom facilities not handicapped equipped. No Grab bars, commode too low.

The room was spacious and had a kitchen with fridge, freezer, dishes, soap, etc. The free breakfast was good. Staff was friendly.

Overall decent. Restroom could have been cleaner. Shower floor was dirty.

We switched rooms twice. I have a 1yo and am 6 months pregnant. The first room was very dusty, had a broken toilet lid, broken bedside lamp/charging station, and crusty dishes. We asked to be moved and was given a warm/musty room. Immediately walked out and asked for something else. Last room had many cracks in the tub/wall from the handicap bolted seat, black mold in the AC vent, and a fridge that was set on high but felt very warm inside. Contacted Expedia for help and was given the go ahead to leave with a full refund. I left my sunglasses in the room and when we asked the front desk man he told my husband to wait while he goes to look. He came back saying we must have the glasses in our luggage. After rummaging through our entire luggage twice I went in and said I came in with them and I no longer have them. The man wrote a list of the room numbers and tossed the paper at me. I found my sunglasses on the rolling chair. I don’t recommend this place. Claimed they had one room available at a whopping $299/night but lot was empty and kept switching rooms for us. Staff was unfriendly. The manager asked how I knew the fridge was warm and I said I could go buy a thermometer if she wanted me to.

Room was amazing, staff was fantastic. Was only in town for the night but if I am ever back it will be the place to stay.

Everything is excellent

Overall ok. Upon check in I requested a late check out and was told sure. There was no note left so the next morning my wife was treated rudely our check out. Breakfast was cold and comparing to there properties of the same name, their options were pretty disappointing for what we paid. This location has gone up on their prices and yet their service is under rated.

Excellent hotel, very clean, roomy, and staff is knowledgeable and helpful.

location and cleanliness a bit too expensive

Really spacious suite. Perfect for our trip.