Embassy Suites by Hilton E Peoria Riverfront Conf Center

Exceptional

It was a dated property but overall it was clean and the staff was great. It did however have a smell of marijuana through out the building. I am not sure if this was from guests or employees.

Very good

N

Great place to stay when visiting

Bed was comfortable, breakfast was tasty, and plentiful. The ENTIRE STAFF from check in to food service, deserves a round of applause......maybe even a standing ovation. Attentive and friendly.

Needs improvement on hitel areas

Breakfast was good. Staff and Bar were good. The rooms need to be updated.

Exceptional

Hotel staff was pleasant and helpful.

Breakfast was good didn't get a chance to go to the bar

The air conditioning in our unit did not reach temperature. There was a sign giving us hints on trying to make it work better but it didn’t get cool enough

It took a while for the air-conditioning to cool down the room. I inadvertently booked a handicapped – accessible room. It would’ve been nice if the person checking us in would’ve confirmed we needed that. After I realized what I had done, I called immediately and was put on hold for 8 minutes. So I went down to try to get the room changed, but they made me get back into a line about 10 people. I was surprised it cost $12 to park in a surface lot.

Superb

Exceptional

When I arrived, I was told that they did not have the higher grade room that I reserved and paid for they later than lied to bookings and told them that I never informed them of this for my two nights day, which is obviously untrue. I went down to the desk and my husband complained at the front desk as well we were told they couldn’t do anything because it was done through a third-party.

Very good

The people and all the workers Na

Superb

The Breakfast was very good great staff, great cook. I didnt like the fact that I was charged for a room I didn't use.