Towneplace Suites By Marriott Minneapolis Eden Prairie

Loved the location. We were there for a concert in shakopee...it was a easy drive from the event center to the hotel ( about 15 min drive). The entrance to hotel building was a bit confusing though The entrance to the hotel building is a bit confusing.

Exceptional

At the time, the elevator wasn’t working. Room was sufficient for our needs, but it shows wear and tear. Staff was pleasant. Location was good.

Location, cleanliness, the fact you get a full apartment with supplies, amenities Bed is hard, at this location, Nicole was extremely unpleasant, non manners, I wouldn't come back if she is on duty. I pray for her because she must be dealing with something internally, grace was extended.

The hotel was nice and close to everything. The only thing that we didn't like is the service. We asked to fresh up our room twice and housekeeper never show up. Then they showed up after the 3rd time we asked them. And jus

Very helpful and friendly staff.

Exceptional

Breakfast was great. Aside from one of the housekeepers, all of the staff was very helpful. Room was nice. Kitchen supplies were adequate. Comfortable bed. Great setting for an extended stay.

All the staff were super friendly from the maintenance workers, to the cleaning women, breakfast attendants, they all said hello and were always smiling. They made the atmosphere so welcoming. The beds were comfortable, we got a 2 bedroom suite and it was so nice to have the extra space. Having a kitchen to cook our food in was a great perk as well.

Exceptional

This property was so unkept outside we didn’t even go in due to no parking, no indication of where the entrance was, felt unsafe just driving up to the property! Pool was unkept and did not appear to be working! Definitely would not recommend! Very upset I booked property and ended up paying for a different hotel!

The staff was very friendly and helpful. The room smelled so fresh. Breakfast was great.

It was a great place to stay while we were in town for multiple days. The 2 bedroom suite was awesome.

Room was clean but dated. The property needs to be better maintained. The elevator was broken my entire visit and the back door, where most of parking was available, didn’t work with room key about half the time. It would be fixed and then next day didn’t work. For the “on-site” laundry, I had to go to another building because clothes washer and the dryer were out of service…

Odor smell in the elevator and rooms. Stuck doors, drawers, TVs not working. I was just tired of telling the front desk what was not working. Maybe if they just basic of cleanliness I think it would be okay. Please fix the small things. Oh, the elevator wasn’t working.

Great stay. Really friendly. Great location

The door knob thing was broken and the breakfast had no waffle maker which was sad but the room was spacious and the kitchen in the room was clean and better than I expected.

The staff were very friendly and eager to assist. the weight room was closed due to a leak in the roof and a ceiling tile hanging down. The swimming pool was closed due to the water heater not working, but staff said we could swim in the pool of the hotel next door. The room was clean and the kitchenette was fantastic.

Everything was awesome! Next door neighbor very loud however. Could clearly hear conversation. Other than that perfect!

Welcoming staff, clean property and great location. Satisfied my requests from original booking, first floor, near exit, etc. Breakfast was great as usual.