Quality Inn & Suites El Cajon San Diego East

I stayed here Aug 1, 2026. Bathroom tub super old and chipping. There were roaches in cabinets and once i saw them had to leave as i had my family with me. Front desk applogized and said would get refund but once i came down to ask for refund rather than process it told me i had to go thru expedia which of course was another process. Stay away!!

The jacuzzi was broken, the door was broken, our key card didn’t work, and the main office was closed. We had to go to another office across the property just to get assistance. The only decent things about our stay were the strong water pressure in the shower and the AC.

There were roaches in the restroom!!!!

Cockroaches!!!!!!! Paint peeling in the bathtub, faucet broken, disgusting floors, bed sinks into metal, took 40 minutes to get the tv reset to work, hot tub out of order, terrible breakfast, sheets for “blankets”, strange scratch marks ground into the floor, door wouldn’t shut- took 3 people slamming into the door to shut it. Awful awful experience!

Its was okay. Was nervous to go number 2 the water was slow to go down.

It is a dirty glorified motel.

Great

Not clean, found roaches and earwigs. Could not sleep properly for two nights because the TV was loud in the adjacent room for the entire night. Contacted front desk multiple times but no resolution, Room did not have table and chairs as shown in photos. Waffle maker was out of service. In nutshell it was horrible stay with family.

I don’t recommend the room were not clean the smell of cigarettes on sheets the tub definitely not in good condition cockroaches and dog hair on bed

Dirty room with roaches. Shower had a million coats of paint which made it sticky. Tub and toilet had years of stains. Random door that leads to another room that you can't lock. Front door gets jammed so you have to body slam it to get into your room. Sliding door that leads to open grass with overgrown weeds where you have access to other people's doors. The wifi didn't work and I had to use my phone's Hotspot to watch the TV. The only thing that worked properly was the A/C and the bed was comfortable. Pet friendly. Staff was great and very helpful.

Good pool.Good Breakfast.

It was a cockroach to my room, and it was a old toenail in the room

Como última opción

The desk staff was friendly, the manager not so much. The bed smelled of pot smoke and the manager seemed amused by that and unconcerned and said they had no pillows that we could exchange our stinky ones for. The building itself is in very bad shape. So, unpleasant but it kept us off the streets. It was nice to check out and drive away.

lower than usual due to the room conditions-Cockroach’s . They need to renovate seriously.

ac was good, breakfast was a little packed but the room was pretty clean

Very dirty, bugs everywhere, bed sheets stained, bathtub dirty and painted over. No breakfast like it said.

Not up to the expectations. The tubs are bad. Overall not very clean

Bad

Exceptional