CANDLEWOOD SUITES GREENWOOD VILLAGE DTC by IHG

Very good

Bad

Very good

Superb

Very good

Its okay. The room is clean and comfortable, but the towels are small. There is plenty of free parking in the back, but the back door is broken to open from the outside which is annoying. So its okay, the upsides and downsides balance out.

Superb

The property, room and breakfast was good. The property changed its name. Neither you nor the property informed us and we spent some time driving around looking for it, if not for a young American couple we would not have known. I would have given the property a higher rating had it let us know.

I booked this stay on Hotels.com. When we arrived in Denver, it stated on the website this hotel was permanently closed. Panic set in immediately. We did not receive an email or text of any kind that the hotel had actually changed names and had been sold just 3 days prior to our arrival. We got it all straightened out with the confirmation number but had to show email with confirmation number and that it was paid in full. The breakfast was the same every single morning. A little variety would have been nice. Asked for TP and a hair dryer, never received the hair dryer, stole TP off one of the carts in the hallway. Had to get new room keys twice as they quit working.

Been here before and it wasn’t bad but after this time I won’t be back.

I like the 2 rooms and there was a door in between just a lovely jaw dropping moment way better than I expected. Also so close to the highway and target!! The shower water was only hot not really a problem but that would be literally the only thing I loved it

It was convenient. Everything was close by. Still undergoing construction and remodeling But this is something I agreed when I did the booking, I was well aware. I definitely plan to come back once it’s all finished

The hotel has gone through a renovation but to me it’s not better. I also booked with this hotel for the smart television options with YouTube, Netfix etc. and they don’t offer that anymore. Honestly, a decent hotel but it’s not the same

Conveniently next to food and shops It was in a really bad area and the guests were all mainly doing drugs outside or causing fights with each other and staff. I understand there was construction during my stay, but I felt very unsafe and uncomfortable. There was a screaming fight outside my room with a homeless man and the staff at 3:30 in the morning I checked out at 4 AM because I felt unsafe. I had random people knocking on my door and on my outside window.

Superb

No excuses of why it’s dirty

My room was nice, and the staff were nice as always. The halls, and lobby area smelled like poop. The elevator was filthy.

I. Did nit eat any breakfast.

Under construction with no disclosure. Wrong room given. No hot water at all. No one would assist us. Call their customer service and they got them to let us use another shower after telling us none were available. Management on leave and no way to assist. Maintenance was not available due to not being on shift. Was not able to cancel after 24 hours of booking. Nothing!

This property is in the middle of an update so things were a little “rough “. There are not a lot of amenities yet and those that they have are okay. The breakfast had no hot items just cereal, muffins, and bagels. My biggest concern was the lack of hot water and a tv that for the first 24 hours had no working remote.