Bridgewater Hotel, Trademark Collection by Wyndham

Overall was good. Really was not in room except to sleep. Convenient location, right on Chena river. Window AC worked but had to have curtain open so it is hard to sleep with it being light out. Definitely needed the AC for our stay.

Convenient downtown location. Walkable and quiet.

The staff is super friendly and really accommodating. Overall the place is in the best location to explore downtown and it’s super easy to explore the rest of the area and immediate areas of Fairbanks!

This place offers comfortable (and clean) rooms in a perfect location to explore Fairbanks. It’s a great basecamp to see the entire area and it’s particularly great for downtown too! There’s plenty of great food and drink options within a 1-5 minute walk and so much to see within that area too. Will def. Be staying here again!

Our stay was okay, but the fridge in our room did not work and the front desk staff did not communicate well with the shuttle, which resulted in us being late for plans we had later in the day.

The staff was amazing!! The supervisor (Sorry can’t remember her name) was the nicest and most helpful person I’ve dealt with in a very long time. She is an asset to the company. I will DEFINITELY recommend the Bridgewater Hotel to anyone who is looking for a place to stay while visiting Fairbanks

The staff was wonderful and helpful. The room very clean. My only complaint was the cost of the washers and dryers. Way too expensive.

Front desk staff was l as than welcoming. Needs a personality adjustment. Morning person delightful

Hotel room was dirty, hair and pubic hair in my shower wall. Room was extremely small I almost thought there wasn’t a bathroom. Thin sheets. Thin pillows. The room Smelled bad and mildewy/ Smokey. It’s fine for a spot to sleep in between areas but I don’t recommend for a week long stay. You’d expect to pay 100$ a day for this outdated and old hotel, not 250$.

I would not stay here again. The property is very dated, the bed was broken, the room was extremely small, there’s no gym, the food was not good, and there were many dissatisfied customers. Fairbanks is great, the location of the hotel is good, and the employees were nice enough.

Terrible location - charged 15 for a terrible breakfast . Pick another hotel

the staff was very helpful, polite and the rooms were clean and had good amenities. The building and rooms are very aged but you can tell the staff does the best they can with what they have.

Clean, new, nice guest laundry

Very limited parking. Had to park 3 blocks away, which I don’t mind the walk but the person traveling with me struggled

Nothing! Dirty, felt unsafe, staff was rude. They did not like it when I asked for more toilet paper and a towel. Told me I had to come down and get it myself, but it was late and I was already in my pajamas. They told me that they “knew their duty” and were sorry but they can’t bring it to me. It upset me of course and I argued with them then hung up. About an hour later they sent the police to the room to kick us out. We in no way warranted that kind of treatment. We lost our money and booking.com can’t do anything about it either. I would never stay at this hotel again. I booked it because the ratings looked good, but in reality the place is in an unsafe location and it was very old and dirty.

I like that it has washer and dryer. Staffs were nice.

The location was good. Parking was easy.

Location is great. We missed the first night of our reservation due to a cancelled flight and there were a lot of changes on the hotels part to our reservation but in the end we got our room and enjoyed our stay. Candace the manager was very good dealing with the changes

Not much. Location. Felt unsafe at night.

Were fabulous but the owners need to be aware Of the hotels faults. Breakfast was abysmal, the room was cold, the room was only serviced every other day. Fabulous Staff fight Ing a rear guard action