Westmark Fairbanks Hotel & Conference Center

Great experience overall. Would have been nice to have a microwave in the room.

I like how convenient this property is to downtown Fairbanks.

Second time staying here but first time for personal travel. Located in downtown Fairbanks (might be the tallest building in the city). Conveniently located and parking has never been an issue. Check-in took awhile - we probably waited 10 minutes. There was multiple people with complaints and cruise ship tour coordinating in front of us. Didn't seem like they had enough help especially when large groups are likely predictable. The room was as advertised - comfortable king size bed. The air conditioning was not cool at all - I slept on top of the bedding most of the night. The restaurant downstairs was nice and our server was very attentive. My first visit for business certainly was better but I won't write this place off for future Fairbanks travel. 4 stars seems appropriate.

Really quiet, nice stay. Staff was so very engaging and helpful. I would stay here again in a heartbeat...my new go-to in Fairbanks

Bathtub was dirty and the privacy curtains were ripped.

The staff was helpful, and the breakfast spread was excellent. The room was comfortable, modern and clean. We were very impressed. My daughter slept on the pull out bed and was comfortable. Nice place.

Clean room

Very friendly staff and clean comfortable rooms.

No complimentary breakfast?

Nice base facilities, good view

once we got service in the restaurant, the food was great. really need A/C... better side chairs... 434 extra chair should be discarded as to too well used.

Very uncourteous reception, air conditioning needed to be fixed every day, there was dust layer on table lamp surface indicating poor housekeeping. Dont be fooled by the Hilton name tag.

I’ll start by saying the staff is very friendly and offered to fix our issues, but the promises were not fulfilled. The room was dirty! Carpets were not vacuumed and bathtub not cleaned. There was a 6” long hairball hanging on the tiled wall. This is not acceptable for a room costing $300 per night. On our second night we were assured by multiple staff we’d get a quick clean with new towels and coffee. This never happened, so I had to go get them myself at the front desk. I expected a much better quality room and service from this hotel based on the amount we paid. This was a disappointment.

Location Half of the hotel rooms AC was not working

Offer of Continental breakfast at time of reservation but no mention of the additional cost for it of 24.99. Lobby is beautifully updated. Rooms and hallways clean but dated.

Location is central in Fairbanks A little shabby inside and outside

It was good learn a good experience

Black mold in the bath tiles, poor quality food in the restaurant for the price. We will never stay there again.

Breakfast didnt have good reviews so I decided against trying it