Courtyard by Marriott Akron Fairlawn

Room had a mold smell. Bath tib slow drain, small no smart tv.

Location When we got the room we did it on the knowledge that the pool was open and could be used when we got there the amount of people in the pool was a safety hazard to us for our children so we were going to wait till the morning when we got up the next morning to get into the pool we find out that the pool had been supposed to be shut down for a week and my kids were unable to swim on top of that our room was dirty our sheets were dirty and there was a set of kids that were running the Halls until 4:00 a.m.. I requested to speak with the manager I respect requested to speak with the supervisor and got no one to contact me would never go back to this establishment

Bathroom, beds and nice chair to sit in No breakfast, lightning, bad remote for TV and no microwave in room

When booking said balcony. Put me in a room without balcony very sad about that

Sketchy staff; bad smells, peeking wallpaper, round toilet seat on oval toilet, staff entered room against our wishes and against the signage we posted for no housekeeping and do not disturb

The hotel was very clean and staff friendly. No complaints would recommend to anyone.

Room was well worth the value.

They say there is breakfast until 10 am so you assume it’s included but it is not.

Great staff, nice one night stay. But the pool was out of order which was a little letdown. Ready to plan another weekend for redemption for my son though!

Terrible stay! Was not able to check in till 5:00. The washers and dryers were down and linens were not cleaned at time of check in. That evening in the middle of the night the fire alarms went off four different times. Needless to say, not much sleep was had that night. Would not stay there again.

One of the beds was dirty and looked like the bedding wasn't changed. It was very wrinkled looking also.

My only disappointment was that the pool

My room was clean with no problems /most of the staff was polite,

At first glance the hotel looks nice. The lobby and hallways and even the room upon first entry seemed fine, but then it got worse. The bathroom was atrocious. Heavy glass shower door about to fall off the hinges. Everyone likes water pressure in a shower but this was insane. It was almost flooding the shower it was so much water. Moldy caulk and rusty door frames. Cracked and peeling ceiling. Insufficient ventilation to say the least. Sharp piece of metal bed frame gouged my leg from under the bed. The pool was overrun by a family who clearly rented one room and invited their entire extended family of children to take over the pool and then the hallways like little monsters. Destroyed the pool area, soaked the hallways. The staff were all dressed in street clothes. If the front desk agent wasn’t behind the desk I never would have guessed he was an actual employee. The “breakfast” was literally stacks of cereal cups, no milk, juice, water, or any drinks. Ohh and tiny stale muffins that were disgusting. 2 kinds to choose from. Nothing else. When I asked the man dressed at a woman behind the bistro counter for milk I had to interrupt their chatter with some off duty employees and was made to feel like I was inconveniencing them as I asked for milk and they complained about having to “pour milk all day” This is clearly a franchise location operated by a typical cheap hotel owner. I will never return to this hotel

Carpet in the elevator is in desperate need to be cleaned.

I was kicked out without explanation. At the frontdesk!!! They said we were oversold! No phone call, nothing. I had to sleep i the car! Expecting full refund!!!

clean room and kind staff.

The desk tried to get us in early but no rooms were available. We were able to use the pool but our room looked like it had a leak on the ceiling that was never properly fixed. The place itself was clean enough but not great. Towels and trash were left around. The staff was friendly. It was fine for 1 night but I wouldn’t stay again.

The pool area choked us with the smell of chlorine- it was ridiculously strong. We stayed for 4 nights (4 people in a room) and not once did housekeeping collect towels or bring new ones. The lighting in the room and bathroom was very poor- bring a makeup light! Often, there was nobody at the front desk or answering the hotel phone for assistance. I regret new spending a few hundred more for my second choice of hotel. I thought being under the Marriott name, this would be a good option. The room was clean, thankfully. There are many restaurants and stores around, also.

Exceptional