Ramada by Wyndham Cleveland Airport West

Room was clean and updated, Bed frame was tin or metal-noisy. The bathroom wasn’t the best. Didn’t really wanna take a shower-needs updated!..other than that it was ok! Wouldn’t book again because of the bathroom. Maybe it was just my room not sure but i appreciate the experience and nice staff.

My stay at this hotel was excellent from beginning to end. I was traveling for business for just one day, but from the moment I arrived, I truly felt at home. The cleanliness was outstanding, both in my room and throughout the common areas. The customer service was exceptional—the staff was friendly, welcoming, attentive, and always willing to help. The breakfast was excellent as well, with great options to start the day. I also really enjoyed the location and surrounding area, which were very convenient for my trip. Overall, everything exceeded my expectations. Even though my stay was short, the experience was more than enough for me to say that I would definitely stay here again. I highly recommend this hotel for business travel, family trips, or anyone looking for a comfortable and welcoming place to stay. Thank you for making me feel right at home! ⭐⭐⭐⭐⭐

We had a fine stay , clean room , nice staff. Property is a work in progress,

The staff was the best part of the stay. The property needs a lot of work from the parking lot (uneven and pitting/pot holes). The floor in the shower is either stained or dirty.

very close to the airport for sure but I won't stay again

This place was disgustingly dirty. The power went out as soon as we plugged something in. They moved us to another room but it was just as dirty as the first room. Do not stay here!!!!

The shower settings were broken and it only had burning hot water. Secondly, the smoke alarm went off at 4am in the morning and we had to jump out of bed in panic. It stopped after 1 min disrupting the sleep.

Door & lock was not stable

No like Poorly maintained. Poor house keeping. This place is a money gimmick. Unprofessional, Unclean.

AIRPORT

Desk chair was broken, there was no shower curtain. No extra lock (flip bar) on door, it was broken off. Door was patched where it was kicked in. Baseboards were dirty, and the floor wasn’t clean (had to keep my socks on). I was afraid to pull back the sheet, I slept in my clothes on top of the blanket. Upon checkout, staff commented that “at least the drug addicts and prostitutes aren’t hanging around anymore.” Definitely would not recommend.

I would not suggest this place. When I went to checkin there was no one at the desk. I had another person trying to get into my room saying the checkin gave them the room. Bed was terrible. It was a mattress on top of springs.

Absolutely awful. Steer clear!

It’s old run down , can here people upstairs

The lack of towels.

Towels were dirty and it’s just felt like ick being in my room. Happy it was only for the one night.

Location is good. The steel plates under matresses need to be eliminated...they will break your back and make loud buckling noises every time you move. Very stupid design, all beds are the same, no box springs at all, just steel platforms.

The room was clean and the ac works very nicely.

Couldn't secure the room adequately. room was clean but needed improvements. electrical outlets were scarce. improvements were made but work was shoddy. If improvements continue this should raise their ratings.

I prefer inside hotel.