Holiday Inn & Suites Farmington Hills - Detroit NW by IHG

I stayed for. Us ones and find very clean room and nice bedroom with big window. I also like a really only open area next to the bedroom.

Just an overnight stay but would definitely stay again. Clean rooms, helpful staff. The only thing was the restaurant attached was closed. Other than that everything was great!

It was perfect

The staff was kind, courteous and helpful.

The room was very clean I booked on hotels.com which means your a second class citizen who uses tap water for your in room coffee maker. I drink filtered water tap water no thank you. I assume all the coffee is made this way. The lady in front of me was given bottled water I was told that was because she reserved directly. I don’t believe that. I was woken up at 11:00pm by kids yelling and running up and down the hall way the noise didn’t stop until 12:30am. I heard another room complaining on the phone their door was open. TV did not allow u to access your own apps like other hotels. I normally stay at another place I wanted to give holiday inn another chance.

Pool was closed during our stay which was disappointing. Room was a good size and clean. However staff at front desk were a rude, barely acknowledging us. When checking in the girl had a full take out meal and was actively eating as we at the front desk. I found that a bit in appropriate for a hospitality worker. Not a great first impression.

When we arrived someone had dropped their takeout order on the sidewalk. And it was still there when we checked out 2 days later. Someone needs to check the parking lot and sidewalks and pick up the trash.

This hotel is ok. I had booked the room showing a king bed with a twin sized murphy bed in the bedroom and a little sitting room. That is not what I received and the front desk agent let me know that the listing was wrong and that was a totally different room type. This room set up was the entire reason we booked this hotel. So not having this was very disappointing and didn't work very well for our family. In addition to that, the room was so insanely loud. There was some highway noise, which I suppose is to be expected, but this was more than that. There was a sound that was rhythmic all day and night that sounded like an airplane was flying overhead but never leaving. We had loud sound machines on and still could hear it. In addition, the "blackout" shade was only blackout in the middle so it was extremely bright in the room. Overall, it isn't a bad hotel, just not super relaxing.

I had a truly exceptional stay! The check-in process was seamless and the entire property was beautiful. Beyond the pristine, comfortable room, I was incredibly impressed by the amenities. The facilities were well-maintained and perfect for relaxing. I can’t wait to come back!

Ok place, great staff, close to the maaa

Front desk was a mess - door key would not work - had to go and get staff - looked at the same garbage in the elevator lobby on my floor for 3 days. Staff was a meh - not friendly, but not unfriendly. Room was clean. Will most likely not stay here again.

There are too many other options in the same area. Don't choose this hotel. PS I rarely write reviews so that's how strongly I feel.

Well, for starters on the first day, the clerk gave us the key to the WRONG room and to our dismay we unlocked the door only to notice a suitcase and dirty towels on the floor no big deal. Everyone makes mistakes, however, on the next day upon returning to the hotel, we were met in the lobby, and the clerk told us that the elevators were out. This was not welcoming news, considering the fact that my wife and I are senior citizens and our hotel was located on the fifth floor to add insult to injury the next morning it was discovered that the air-conditioning was out and the temperature had risen to 82° and there was no electricity in the bathroom and we were thus forced to take an ice cold shower after having enough. We decided to check out and walk down the five flights of steps yet again to the lobby needless to say the free breakfast that normally comes along with the overnight stay was not available due to the fact there was no electricity in that portion of the hotel. After all of this the hotel manager refused to not only refund perhaps the one night stay but not any portion to compensate us for our inconvenience

Had an issue with the AC in my original room. The front desk took care of it immediately and moved me to a new room. Great service

The location Yes, we had dirty laundry and in vacuumed carpet in our first room. We had a dirty pillowcase on the bed, wads of hair and I vacuumed carpet in our second room.

Everything was perfectly adequate.

As well as can be expected

Great place

Excellent hotel, did not disappoint in any aspect.