La Quinta Inn & Suites by Wyndham Festus - St. Louis South

Ok

Our room was advertised as sleeping 5 but only had 2 queens. We checked in so late that I did not mention it and we just made due. Very nice and clean hotel.

The chairs in the breakfast area badly needed replaced. There were several small bags of trash left right outside the elevator. Only the ice maker on the top floor worked. The room had a kind of musty or stale smell. Room definitely needed some maintenance - new caulk, etc. AC did not work well at all. It cooled the room slightly, but never felt like it made it anywhere near the temp we set. Shower curtain needed a deep clean or to be replaced - it was stained as though from mildew. Shower was not well cleaned - hair on the sides of the shower. Found someone’s used toothbrush behind a towel on a shelf in the bathroom vanity. Floors were not clean - had to wipe my feet off before getting in bed each time due to dirt/dust collecting on my feet.

Booked through Expedia and paid Expedia. La Quinta also charged my card for the same stay

Please put extra coffee packs in the rooms- not everyone drinks decaf.

Check in and out was very easy. The hotel was clean and the rooms were nice.

Staff was suburb Breakfast was very good could possibly had orange juice or tomato juice but overall was good. Air Conditioning was great had to turn it down as it got very cold in the room. Housekeeping was good but we did notice the floor could have been swept a little better

The room had mold in the air conditioner and the refund wasn’t processed like it was supposed to be.

Staff was great. Room was clean and quiet. Highly recommend

Very good breakfast choices!

Had to move rooms air wasn't working and there wasn't another king available had to settle for 2 queens. 2nd room wasn't very clean and dusty bed wasn't comfy all in all not a great stay

Front desk staff night person Danielle is really nice we staff here often when in town. Breakfast is good and always stocked. Cleaning needs to be stepped up starting to not look good hallways and carpets, poor repairs we stay monthly and are starting to notice the difference. Do not appreciate non service animals in the food area. Other La Quintas have pets use the side door and not be in the Lobby (suggestions)

We had a wonderful stay! The bed was comfortable and the breakfast was nice ! My only two complaints are the a/c in the room did not blow very hard so it took forever to cool down. We brought a box fan with us so it help tremendously! My other complaint is, I had to ask for more towels after the second day because housekeeping never came the entire time we stayed. The two housekeepers that I found in the hallway were super helpful and just gave us the towels and washcloths so that’s a plus!

The elevator broke and we were on the 3rd floor, the bathrooms were dirty and poorly kept, the rooms smelled moldy, when asked if they had any soda for sale the guest service lady said if there’s any in the machine that all we have. The holiday Inn Express is right across the bridge and we stayed there the previous night and it was much nicer for the money!!

Great visit overall, highly recommend!!

Air conditioning was not working in both room. bathroom door

Other than the bathrooms being dated the room was good.

Peaceful I couldn't find anything to dislike

Not once in my 3 day stay did anyone come in and clean the room.

Room was clean