Quality Inn Florence Muscle Shoals

Location, friendly staff.. Room smelled like mildew..water leak in bathroom with mold..sticky nasty carpet..back entrance door was filthy didn't want to touch it..

The Bad - it should be a crime to post pictures that do not reflect what you see when you arrive. The Lobby was nice but the furniture is beat up pretty bad. The rooms, well let's start with the hallway, the carpets were beyond needing to be replaced. There were bleach stains and bald spots along the path to the room. Now the rooms, old tattered comforters with stains. They were clean, but old, and stained. The beds themselves were also old. The bathroom door had black scuff marks all over it.That is just negligence, when a coat of paint would take care of that. The Ugly -the cleaning staff should be FIRED!!!!! Point blank. There was hair left on the tub. The frame on the bathroom mirror had so much dust on it. The sink had what looked like toothpaste stains on it. The lamps were rusted, the dresser was all knicked up, the phone had brown stuff caked on the receiver and the base. It was obvious nothing had been wiped down in ages. Housekeeping halfway made our beds by pulling the covers over the pillows. It was a mess. The front desk was the silver lining in this place. I would not stay here again.

Coffee not good, only the pastries were fairly good Night clerk didn’t know how to check us in with the computer, our checkin time was long, the smell of weed was all over the check in area inside and out, the hallway carpeting was disgusting, our room carpet was filthy, dirt and lint around the room, the bathtub had ground in grim that hasn’t been cleaned out throughly in some time.

It was easy to get find. Nothing

Staff was pleasant to deal with and accommodating. No air conditioning when entering the room. Some lamps not working and plugs not available to plug in to see if they worked or not. A few repairs not done right - the repairs just plugged and not finished.

We really loved the staff. They were always greeting us when we entered the lobby. They were very helpful with our needs. They were very friendly. The tv reception was bad. The rooms needed to be updated. The continental breakfast was ok.. The coffee maker in the room was outdated. The refrigerator needed to be defrosted.

It was nice . No complaints !

The people Price

Parking was fine, breakfast food terrible no one on site to check us out early this morning!

Good breakfast and helpful staff Bed was hard and uncomfortable ?

The beds and pillows were very comfortable. The 2nd floor hallway smelled like cigarette smoke!! I was told breakfast was at 6am. I came down about 6:05 and was told it will be another 15 mins before it is ready.

People slamming doors. Neighbors and cleaning staff.

The room was good sized, the bathroom was also. It had the normal things fridge, t.v. desk. The whole place was tired and used. The back exit door was FILTHY!!!!! We had a dirty end of a section in our room. Iwore my slippers, always. The bedspread had stains, the towels they gave us were full of stains, every towel had stains.

Checking out and leaving Room was absolutely disgusting, there was a used bar of soap in the bathroom and the towels had stains. Check in clerk was rude and never got off of his cellphone.

It was the nastiest hotel I’ve been in. My family and I didn’t even lay our bags down. We just turned around and went back to the truck and book another room somewhere else. This was 11pm and still left

1 staff member was very friendly Overall dirty, no water pressure, limited hot water for shower, bedding had stains, floors dirty, extra lock on door broken. All things reported to front desk and they just said would “report it” no discount given

Location wasn't . Shower wasn't that great .

was cold

Location fine. Did not partake in breakfast Carpet was gross!