Best Western Inn Florence

Everything was amazing and staffed was fantastic

Staff was great, easy check-in and out.

Perfect

Staff were very friendly. Food was good. Bed was good. The a/c ran all night but never got the room cool. However it was during a really hot night.

Everyone was very helpful and friendly and the pool is amazing

I love this property. Rooms are exquisite and they book out fast

Decent for cheap hotel.

The room was very clean and spacious. The bathroom was clean. The front desk staff were very helpful. The breakfast was good. There was a stain on the bathroom floor. May I suggest you make just a plain egg omelette. Not everyone likes cheese.

Great accommodations and staff. Enjoyed the hot breakfast. The breakfast area was cramped.

Clean, comfortable and great location between Ark Encounter and Creation Museum. Breakfast was ok…eggs a little cold, Jean was a great help…she is a great worker!

The breakfast was good, and the hotel staff were excellent and friendly; parking was spacious and convenient

good location for getting on and off interstate. need towel bars in bathroom. breakfast needs some help - no fruit, no choice of yogurt flavors, no bacon or biscuits and gravy, scrambled eggs were in a warmer, but were barely lukewarm. not too far from some decent restaurants. staff was pleasant. no tv channel guide in our room.

It was all and all a good stay

Shampoo bottle were the tiny things that takes 3 just to wash my hair. We only stayed overnight and was gone in the morning. So I don’t know much about the rest.

The bathtub was in a state of disrepair, was it trying to be white or beige. Thankfully I was showering not taking a bath.

It was cool

Small breakfast area, very congested. Coffee needs improvement

Location was good, the room was clean and comfortable. Beds were comfy, plenty of towels and an exceptionally large tv on the wall. We were gone most of the day, rested well. Breakfast was good enough to classify as “something to eat.” It was pretty average. Horrible coffee though…. I put mine on bold and it looked like tea. I didn’t drink it. I went for the milk instead. Scrambled eggs were wet, yogurt was good when the machine worked. One morning there were no forks. If you’re looking for a really good breakfast, this isn’t it but if you just need a little something to get the day going, you’ll be ok. There was a waffle maker, cereal, toaster and muffins too.

Front desk staff were awesome Hotel was clean and convenient The breakfast set up. Utensils were hard to find, yogurt machine was empty, trash was overflowing the trash can, the set up was awkward, you had to really look close to find items, set up leaves a lot to be desired , hash round potatoes were cold

Outside looks newly painted. Rooms were nice and updated. Breakfast was lowest detail of the stay. Quality of food was okay but not great. Waffle batter was too water ed down and was not cooked after one cooking time. Even running through the 2nd cooking time still not really cooked.