Plunge Beach Resort

Exceptional

It was by the ocean BUYER BEWARE! I could not stay there after check in due to loss of power there there was no electricity or hot water. My stay was pre paid by booking and both parties refuse to give me back full refund after multiple times of trying to get my refund back. I had to book another stay somewhere else for the remainder of the days. They refuse to refund because it is non refundable but could stay policy. Don’t go there

Good

Exceptional

Clean and they cleaned the rooms daily with fresh towels Read the fine print it’s not exactly beach front from the bungalows m. If you’re lower level you can’t see beach from room and they make it seem like you have your own pool and you don’t. Adult pool is what the description should say. And the adult only pool closes before regular pool.

Very good

We love Brian at the pool bar!

Everything good

Great location!! Loved it!! Only down sides is parking is $25 per day

The plunge a couple of years ago was great. This year we came down and it was just ok. The hotel is undergoing renovations which meant a lot of dust and messy elevators etc. the staff is fine but honestly are just so cool to their customers. Not a a warm or welcoming side at all. The power went out on our second to last day here. No one knew or could answer what was happening. It was out for 20 hours. On our last day I requested a late checkout because without power we couldn’t pack or shower and was told we’re doing this as a favour. Normally we would charge you. There was no consideration that we had been put out for the last day and a half. They need to tune in a bit. There should be water and coffee in the rooms. There is a mediocre coffee shop to purchase coffee but it would go a long way to offering better amenities.

Everything was great

Staff was very helpful.

Julio was amazing

From check-in to check-out the staff was awesome. Eugene, Julio, Bianca, Dante and Sarah were so warm and helpful. The property was clean in all the areas I frequented. The restaurants had plenty of options at affordable prices. I’d definitely visit again.

May have to look into a different resort that at least includes parking.

!

The property is dated and basic but does the job. Good AC, nice bed. The restaurant was friendly but way understaffed with uniformed employees just standing around. You don't need any training to bring someone water or a menu. The phone in the room was dead. I was unable to reach the front desk from my phone or the hall phone, to get the password.Not sure w for the we didn't get it during check

Location Towels at the beach or pool need replacement. Room can use a closet, dresser or hanging racks. We stayed at the bungalow area,

Exceptional

Great staff and property, having said that, the daily resort fee and parking fee should be mentioned beforehand.