Winterset A North Beach Village Resort Hotel

Disappointing

This place and staff are amazing. And it’s across the street from the ocean with tons to do and see even in walking distance

Everything from the staff to the ocean across the street is amazing about this place

The room was spacious, very clean. Staff was friendly and helpful. There were 2 pools and a hot tub. All were impeccably clean. The vegetation was amazingly beautiful. It was private as well. The beach was a short walk. Parking was very convenient.

Hot tub

The size of the room was fine. I liked that it had a mini kitchen area. The bathroom was pretty small and could be updated. I am almost certain that the worker stole my credit card. I gave it to him for payment and then he acted like he didn’t have it and I didn’t give it to him. He had all 3 of the people I was with search every inch of the place. I was very adamant about knowing I gave it to him and had stated I was canceling card. We went to room. About 5-10 minutes later the guy appeared and miraculously found my card on the counter. I know that isn’t true. He got nervous after my reaction to the situation.

Superb

It was near the beach. We did not have hot water in the room. No one was ever in the office. We had to wait outside nearly 30mins in the heat to check in. That is after calling the property & telling them we were waiting.

Please beware of this property. We were overcharged and had a terrible stay. We had been traveling all day and all we wanted was for my family to take a shower and go to bed. Our shower did not work and we did not have hot water. Upon letting staff know it took us over an hour of waiting for them to decide to put us in a different room. I was told we would be upgraded due to no other rooms being clean. While this was happening, my in-laws in our second room were dealing with tiny lizards in their room. We were “upgraded” to a new room which was dirty. There were hundreds of dead bugs in the bathroom and had no air conditioning in the bedroom. Upon leaving we were charged extra per room for water, that we had already paid for with cash. I tried to dispute but it was denied. I ended up paying $350 for one night. What a nightmare!

Near to beach. Street Parking permit $10 per day. Old building. What you pay, what you get. Multiple small pool available.

Clean pool and hot tub. I would say more strict pet rules near the pool. Saw a few dogs right next to the pool, but that’s just the owners not following pool guidelines. COCKROACHES

Nice place to stay .. the surrounding area like a village

Exceptional

Our air-conditioning unit did not work so they had us moved to a Sister hotel which worked out for us. Staff was kind and willing to help on a busy weekend during spring break.

Exceptional

Pool & hot tub area, very nice tropical landscaping. Room was super clean. Friendly, helpful staff.

Una rata en el asador

No restaurants on site. No musis at the pool area. We had to move to Miami for that. But in general very nice. Even if the room was ready in the morning, we were asked to pat $25 fee for that. So we agreed to wait until normal check in time.

Location is awesome. Sooo may pools. The hot tub was literally hot. nobody bothers you , very green. No restaurants on site. No musis at the pool area. We had to move to Miami for that. But in general very nice. Even if the room was ready in the morning, we were asked to pat $25 fee for that. So we agreed to wait until normal check in time.

You get exactly what you pay for!! Clean, convenient, and the staff is always helpful.