The ARC Hotel

Great for the price

The room had bad smell had to move to the second floor. I didn't know in advance that you didn't have breakfast. I was there in my you had breakfast. My room on the second floor had mildew smell. I think you should give some of my money back. Probably want sta y again

Overall, I had a pleasant stay. The hotel was quiet, peaceful, and the staff were friendly and helpful. They explained that the property is older and currently undergoing renovations, which helps explain some of its condition. The room could definitely use some improvements. The curtains were torn and looked very worn, and the carpet felt damp, making it uncomfortable to walk on barefoot. Also, some of the amenities listed on Expedia, such as breakfast and a pool, were not available, so it’s best to expect a basic room during the renovation.

Our room was fine. There was a sign at the front desk that said they were not serving breakfast during their renovations. They should restart in October, if everything goes well. We stayed during the 4th of July weekend, so we didn't see or hear any construction. Wish they had announced the temporary pause on the complimentary breakfast in Expedia because we would have stayed at a different hotel.

This is an older hotel with very little updates. The beds are ok. Torn curtains in the room, torn shower curtains. No cable TV. Most of the lights were out in the pool area and algae growing in corner of the pool. Breakfast “suspended” but still listed on booking site. Would not recommend this location!

I have stayed at The Arc numerous times. It has ALWAYS been a wonderful experience. This time was terrible. The hotel is ready to remodel to transform as a true independent into a chain. There is no breakfast, even though breakfast was listed on Expedia. The first room we were assigned looked like a cheap roadside motel except someone threw up in the room and the room smelled of it. Cigarette burns were everywhere. The next room was ok but furnishings need to be replaced, which is scheduled. Overall, next trip to Ft Smith I will consider other options. Sorry about this review after many previous 5 star reviews.

Great place and staff

Carpet was nasty in the room floor in the bathroom was nasty microwave wouldn't work half the lights wouldn't work phone wouldn't work awful window view pool area was extremely hot in the room and pool was extremely freezing breakfast was horrible there was no hot food whatsoever

Clean room. Parking lot got full fast due to vehicles with trailers taking up multiple parking spots.

Breakfast was coffee and some toast and bagels. Dopers were in and out all night revving the engines of their cars and yelling. People were walking up and down the hallways all night. I think they long term rent.

We’ve stayed here many times & I have no complaints at all.

Staff was exemplary the rooms were quiet and clean I would highly recommend this Motel to everyone

Very clean, good breakfast. Would stay again.

The stay was fine. I will be back July the fourth weekend. I hope tge hot tub is working. And the pancakes. But other than that I thought it's was just fine.

Smelly (chemicals) easy chair. No hand soap for the bathroom. Carpets needed cleaning. They would not turn the A/C on for the exercise/ weight room - so it was 80+ degrees! Too hot to work out for both days I stayed. Temps outside approached 90. A dog in the room next to me yapped and barked continually as if it was left alone. The hot tub was never in working order. Never got to use it. The breakfast was fake scrambled eggs, biscuits, gravy, on one day the potatoes were tasty.

But there was no soap on the sink and not enough towels. They don’t make the bed and change the towels. The room smells like mildew.

Nice place was clean. Staff was very polite and friendly. Beds were hard and the pool was terribly cold.

The hotel is pretty dated, but it was clean and the beds were comfortable. They have a decent breakfast.

Limited plug-ins. Very good breakfast