The ARC Hotel

I was not happy with my stay. The room was not comfortable at all. The mattress on the bed was old and uncomfortable and hard to sleep on. The carpet was all stained up and not clean. My amenities were old and instead of replacing them they had them taped up in the spots they were broke. I will not stay again.

Clean room, staff was amazing, air conditioning was perfect.

Clean room good price. In the middle of a remodel so no breakfast

The Hotel looks nothing like the pictures online. The picture of the Hotel online is not the Arc Hotel. The rooms smell weird, the carpets are stained and I found mold in a nightstand. I will never stay there again.

The hotel Is under renovation which would have been nice to know when I booked. Noisy, gym area has old toilets in it. The worst was the room next door- a couple was screaming, swearing, banging/slamming doors, I think I heard them spitting on and hitting each other, I called the front desk. Not sure what the man at the desk said (if anything) but it didn’t work. Went into the early am hours, Great opportunity to teach my son about unhealthy relationships. So, silver lining, I guess.

Lied about everything on the website

BED BUGS. And front desk told me they were just remodeling after I asked if it was because of bed bugs why bunch of furniture was in dining area

I checked out at 10pm due to finding bed bugs on the bed.

They are remodeling so it was a rough experience

Wonderful

Everything is great they are remodeling but have managed to keep all organized and kept out of way of customers staying it's quiet and clean the pool is awesome The front desk staff and housekeeping are very friendly and on point getting anything you should need to accommodate your stay. Absolutely enjoy my stay and will always come stay again thank you .

Superb

Staff was helpful and the room was clean and pleasant. Air conditioner work well and kept us comfortable. Will stay here again when I come down to see my brother.

Upon arrival we found out that the continental breakfast would not be available but there’d be coffee. The room smelled musty. The next morning there was no coffee and the shower’s hot water was disconnected. If this had been my first experience with this hotel, I would not return. However, it’s a safe location at a reasonable rate. Here’s hoping these issues can be resolved quickly.

Good

Great for the price

The room had bad smell had to move to the second floor. I didn't know in advance that you didn't have breakfast. I was there in my you had breakfast. My room on the second floor had mildew smell. I think you should give some of my money back. Probably want sta y again

Overall, I had a pleasant stay. The hotel was quiet, peaceful, and the staff were friendly and helpful. They explained that the property is older and currently undergoing renovations, which helps explain some of its condition. The room could definitely use some improvements. The curtains were torn and looked very worn, and the carpet felt damp, making it uncomfortable to walk on barefoot. Also, some of the amenities listed on Expedia, such as breakfast and a pool, were not available, so it’s best to expect a basic room during the renovation.

Our room was fine. There was a sign at the front desk that said they were not serving breakfast during their renovations. They should restart in October, if everything goes well. We stayed during the 4th of July weekend, so we didn't see or hear any construction. Wish they had announced the temporary pause on the complimentary breakfast in Expedia because we would have stayed at a different hotel.

This is an older hotel with very little updates. The beds are ok. Torn curtains in the room, torn shower curtains. No cable TV. Most of the lights were out in the pool area and algae growing in corner of the pool. Breakfast “suspended” but still listed on booking site. Would not recommend this location!